- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...for the ministry. This individual serves as an advanced support specialist who assists junior -level support… more
- Koniag Government Services (Washington, DC)
- …Services + VPN Client Services + Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational Security (OPSEC) Services + Disaster ... Koniag Government Services company, is seeking an experienced highly qualified professional Junior Software Developer, Applications to support KDS, and our… more
- ManTech (Washington, DC)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to… more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO) + HUMINT Collection Managers Course (HCMC) + Operations Support Officer Course (OSOC) + HUMINT Desk Officer Course (HDOC) + ... Junior -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities + Design, support , and deliver comprehensive training in all areas of… more
- ManTech (Herndon, VA)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 3 Service Desk Journeyman Engineer** to join our team in the… more
- Serco (Arlington, VA)
- …place with Serco! The JuniorFMS Finance Analystwill provide program financial and administrative support to develop, manage, and close FMS cases to support for ... funding** **.** **In this role, you will:** + Provide financial management support in coordination with the Government financial manager for multiple customer /… more
- Amentum (Washington, DC)
- …+ Assist with configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with core IT principles ... our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to...2 IT desk side and/or call center support to end users for complex software and hardware… more
- Amentum (Washington, DC)
- …+ Assist with configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with core IT principles ... our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting +… more
- Guidehouse (Arlington, VA)
- …the following areas: infrastructure, networking, cloud services, software engineering, automation, and help desk support . + Demonstrated success in leading ... technology domains, including infrastructure, networking, cloud solutions, software engineering, automation, and help desk management. + Mentor junior team… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical ... **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for...projects as required. + Acts as a lead for junior and mid-level staff; leads and mentors direct report(s)… more
- Serco (Arlington, VA)
- …of various tests, and engineering computations, measurements, and analyses. + Mentor junior engineers; help them understand technical concepts, direct their ... the acquisition lifecycle. In this role, you will directly support the Engineering Lead in overseeing the engineer team...be expected to provide assistance, guidance, and mentoring to junior Engineers as needed. Furthermore, in this role you… more
- ICF (Rockville, MD)
- Description ICF is hiring a Junior International Labor Analyst to support work with the US Department of Labor (USDOL) Office of Child Labor, Forced Labor and ... labor, forced labor, human trafficking, trade, and supply chain issues. The Junior International Labor Analyst will apply knowledge of quantitative and qualitative… more
- Avnet (Washington, DC)
- …innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of ... right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology.… more
- Koniag Government Services (Chantilly, VA)
- …look and feel where desired, and implementing design updates where desired. + Field help desk tickets when they are escalated to the development team. ... a Koniag Government Services company, is seeking a Mid-Level WordPress Developer to support **KITS** and our government customer, the US Department of State, and its… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …learning modules (ELMs), and additional supplemental materials for multiple end users, and eventually help desk support . - Assist in the development, review, ... gathering, business process modeling, and training material creation and execution to support a significant Momentum upgrade at a large federal agency. Candidate… more
- Amazon (Herndon, VA)
- …which they perform AWS work. 10012 Key job responsibilities - Provide first line of support to the IT Service Desk Team - Maintain Desktop OS Images/VDI ... industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage,...our existing services, and provide escalation and mentoring for junior team members. If Arlington, VA (HQ2): This role… more
- Steampunk (Mclean, VA)
- …you will be responsible for performing Tier II/Tier III troubleshooting for the Steampunk Support Desk . In addition, you will work with stakeholders to lead and ... + Participate in CIO Team Agile Sprints to accomplish quarterly goals + Management of junior level IT support Tier 1 employee(s) and Steampunk intern tasks +… more