- SAIC (Washington, DC)
- …area is highly preferred.** **Your responsibilities will include:** The Configuration Manager is responsible for supporting ServiceNow Discovery Team initiatives ... **Description** SAIC has an opening for a Configuration Manager . Make an impact on both business and...impact on both business and technology operations while delivering ServiceNow features as our global federal customer expands platform… more
- Deloitte (Washington, DC)
- ServiceNow Cyber Security - Manager In this role, you will be responsible for designing and implementing ServiceNow security solutions while ensuring ... role ends on 03/31/2025 Key Responsibilities: + Design and architect ServiceNow security solutions focusing on Security Operations, Integrated Risk Management, and… more
- Marriott (Bethesda, MD)
- …technical analysts, and stakeholders of the platform. This role will report to the Sr. Manager for the ServiceNow IT Asset Management function and sit within the ... or equivalent + 5+ years of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM + 2+...hands-on experience with ServiceNow ITAM, ITOM and/or ITSM + 2+ years' experience gathering, analyzing, and communicating… more
- CACI International (Arlington, VA)
- Senior ServiceNow Developer Hybrid Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... business analysts, project managers and testers focused on the delivery of various ServiceNow applications. As the ideal candidate, you will be able to think… more
- SAIC (Washington, DC)
- …Responsibilities: + Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified ... and the role of other integrations. + Fulfill role of Enterprise Integration Manager . + Design, develop, configure, and customize ServiceNow applications and… more
- CACI International (Chantilly, VA)
- Technical Project Manager - ServiceNow Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... **The Opportunity:** CACI is looking for a Technical Project Manager to support our DoD customer to implement an...capabilities and services to implement and operate an enterprise ITSM solution to enable the DoD customer to transition… more
- CACI International (Chantilly, VA)
- …+ ITIL V4 Certified + Hands-on experience with one or more implementations of ServiceNow ITSM , ITOM, ITBM, Discovery, CMDB, and knowledge. + Experience in ... Service Relationship Manager (SRM) Job Category: Information Technology Time Type:...Interpret customer requirements to support onboarding activities to the ITSM Ecosystem and ServiceNow tool + Identify… more
- General Dynamics Information Technology (Washington, DC)
- …it needs to serve the American public. **HOW THE HELP DESK SYSTEMS ADMINISTRATION MANAGER WILL MAKE AN IMPACT** + Providing ServiceNow leadership in IT Service ... a personal impact as the **Help Desk Systems Administration Manager ** supporting IT support services critical to the Legislative...Management; technical integration and ServiceNow platform knowledge; data analysis and performance monitoring; and… more
- CACI International (Arlington, VA)
- …(ex. Service Desk, NOC, Deskside Support, Video Teleconferencing Support) + Experience with ServiceNow ITSM + Previous experience with financial management of a ... Senior Program Manager (IT Operations) Job Category: Project and Program...a broad portfolio of performance-based IT services (TOC, EUS, ITSM , Asset, VTC) to DHS CISA ensuring that new… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …as needed to resolve incidents + Create and maintain custom and standard reports within ServiceNow + Support the ITSM team in growing ITIL solution areas by ... department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or... ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality… more
- KeenLogic (Alexandria, VA)
- Job Title: ITSM Queue Manager /Analyst Location: Alexandria, VA (Remote, Full-Time, M-F) Overview: KeenLogic is seeking a talented and self-motivated individual ... to fill the role of ITSM Queue Manager /Analyst with the National Science...in-person support for business applications + Experience working with ITSM tools such as ServiceNow or equivalent,… more
- TekSynap (Silver Spring, MD)
- …in developing and implementing solutions independently + Demonstrated proficiency using the ServiceNow ITSM platform + Demonstrated proficiency with the Avaya ... in a customer-focused environment. + Demonstrated experience in IT Service Management ( ITSM ), with a track record of implementing service improvements and optimizing… more
- KeenLogic (Arlington, VA)
- …management, and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge of organizational ... + MS Office Suite (Outlook, Word, Excel, PowerPoint) + Microsoft Office Visio + Microsoft Office Project + MS SharePoint + MS Power BI + ServiceNow Powered by JazzHR more
- SGI Global, LLC (Washington, DC)
- …management, and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge of organizational ... Microsoft Office Project 2016 + MS SharePoint 2016 + MS Power BI + ServiceNow General Skills + Key coordinator/team lead between multiple project teams. May work… more
- Cayuse Holdings (Arlington, VA)
- …email + Appropriately triages requests that cannot be resolved at the SD level using ITSM + Follow up with CISA staff and customers to ensure that issues have been ... and maintain records of all Service Desk activities in ITSM + Maintain and update the Knowledge Base with...Experience working with a Service Desk platform such as ServiceNOW or Remedy + Ability and willingness to learn… more
- Cayuse Holdings (Arlington, VA)
- …email. + Appropriately triages requests that cannot be resolved at the SD level using ITSM . + Follow up with CISA staff and customers to ensure that issues have been ... and maintain records of all Service Desk activities in ITSM . + Maintain and update the Knowledge Base with...Experience working with a Service Desk platform such as ServiceNOW or Remedy. + Ability and willingness to learn… more
- ManTech (Chantilly, VA)
- …Center Manager (HDI-SCM) certification. **Desired Qualifications:** + A ServiceNow Certified Implementation Specialist (CIS) - ITSM certification. **Security ... The Service Desk Experience Manager (SDXM) will oversee the day-to-day operations of the Service Desk, ensuring a seamless and efficient customer experience. The… more
- Serco (Herndon, VA)
- …manage multiple projects and priorities in a fast-paced environment + Experience using ITSM solutions like ServiceNOW + Ability to work independently with ... Serco Inc. is seeking a **Mid-Level IT Service Delivery Manager ** with a strong technical foundation and exceptional communication...driving outcomes. The role will report to a Sr. Manager or Director. **This position is contingent upon your… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... Citizenship Required:** Yes **Job Description:** The IT Infrastructure Project Manager will deliver the support for the management and...DOS policy and guidelines. HOW AN IT INFRASTRUCTURE PROJECT MANAGER WILL MAKE AN IMPACT + Supports the PM… more
- Leidos (Alexandria, VA)
- …peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow . + Experience reviewing work ... such as web browsing and client software, and IT Service Management ( ITSM ) software. + Extensive experience supporting AppSense, User Workspace Manager /User… more