- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst** to join our team in the ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... USCP customers Document all requests for service using the existing Help Desk ticketing...to reduce future problems Expected shift schedule: 6:00am - 2 :30pm You will excel in the role if You… more
- Insight Global (Herndon, VA)
- Job Description An employer is looking for a Senior Tier 2 Network Operations Center (NOC) Technician to join their team. . The NOC provides continuous ... (24x7x365) monitoring and support and Tier 2 System Administration Monitoring and Support....communication between technical solver groups. The Tier 2 NOC is central to the operational service… more
- MindPoint Group (Sterling, VA)
- SOC Analyst - Tier 2 - Clearance Required **Department:** SOC **Location:** Sterling, VA MindPoint Group is searching for a ** Tier 2 SOC Analyst** to ... to the next level and join us as a Tier 2 SOC Analyst. You will play...provide a supportive environment for you to learn from senior SOC team members, cross-train with other positions, and… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- Stratus Solutions (Washington, DC)
- …software and hardware failures. * Ability to analyze and assess customers' service requests and provide prompt technical solutions. * Must have experience working ... Company matches 100% of the first 3% contributed and 50% of the next 2 % contributed. * Fully paid long-term disability, short-term disability, and life insurance. *… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- Ankura (Washington, DC)
- …appropriate cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class ... Tier 2 support of all Ankura end users. The Service Desk Technician will provide technical support and leadership to Tier 1 team members. + End user… more
- ManTech (Chantilly, VA)
- …your Future** Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Senior Action Officer - Director's Action Group (DAG)** to join our team ... to ensure smooth performance of the Directorate's mission and the senior leadership team's responsibilities. + Develop and provide preparatory briefings, data… more
- V2X (Springfield, VA)
- …+ What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk ... complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support… more
- CACI International (Washington, DC)
- …and brief next shift on operational activities + Escalate all issues that cannot be resolved at a Tier 2 level to Tier 3 + Ensure management is aware of any ... NOSC Infrastructure Senior Watch Officer Lead Job Category: Information Technology...based on inputs from functional departments, DHS Components, and Service Providers for the purpose of coordinating the appropriate… more
- Rubrik (Washington, DC)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Rubrik information. **What you'll do:** Rubrik is seeking a Senior Application Security Engineer. In this role, you will...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- CACI International (Arlington, VA)
- …Senior IT Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and ... Senior Program Manager (IT Operations) Job Category: Project...new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support. Candidates… more
- Transportation Security Administration (Springfield, VA)
- …of Personnel Management's website, https://www.opm.gov/policy-data-oversight/ senior -executive- service /reference-materials/guidetosesquals\_2012.pdf for ... must possess US Citizenship. You must complete a favorable Tier 5 Background Investigation (T5). You must pass Drug...the Qualifications Review Board at OPM to qualify for Senior Executive Service (SES) positions without additional… more
- Transportation Security Administration (Springfield, VA)
- …of Personnel Management's website, https://www.opm.gov/policy-data-oversight/ senior -executive- service /reference-materials/guidetosesquals\_2012.pdf for ... must possess US Citizenship. You must complete a favorable Tier 5 Background Investigation (T5). You must pass Drug...the Qualifications Review Board at OPM to qualify for Senior Executive Service (SES) positions without additional… more
- Parsons Corporation (Alexandria, VA)
- …company, has an immediate full-time, on-site, opening for a multi-platform, Senior IT (Systems) Administrator supporting Corporate IT infrastructure in Alexandria, ... of systems and applications in person and remotely. Resolve Level 1 & 2 issues with Windows desktops, Windows laptops, Linux servers, cloud (AWS) services,… more
- Leidos (Bethesda, MD)
- **Description** Leidos Dig Mod Health IT division is seeking a Senior Network Engineer specializing in network operations for a large network services opportunity ... supporting a Health Agency in Montgomery County, MD.The Senior Network Engineer is a member of an operations...and data center services in accordance with existing customer service level agreements (SLAs). The candidate for this position… more
- SGI Global, LLC (Arlington, VA)
- …for SCI access. Must have a current US Government Single Scope Background Investigation (SSBI)/ Tier 5 or equivalent (less than 4-1/ 2 years old) to be eligible ... SGI Global is seeking a Senior Level Identity Intelligence Specialist. The Senior...(DSIAS) to students attending the Basic RSO, RSO In Service , Assistant Regional Security Officer-Investigations, Foreign Service … more
- GovCIO (Fairfax, VA)
- …+ Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS ... $31.50 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4476/ senior -it- service -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Fairfax_ **ID** _2024-4476_ **Category**… more
- Serco (Arlington, VA)
- …their plate". + Executive presence - Ability to confidently present recommendations to very senior leadership (eg, 3-star admirals, Tier 3 SES) as well as ... to commit to work onsite at the Pentagon two ( 2 ) days per week; three (3) days per week...materials. + Experience providing LSS Training and Mentorship to senior level practitioners. + In depth understanding of DoD… more