- ManTech (Chantilly, VA)
- The Service Desk Experience Manager (SDXM) will oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer ... Oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer experience...Service Desk certification. + Active Help Desk Institute Support Center Manager (HDI-SCM) certification.… more
- General Dynamics Information Technology (Washington, DC)
- …Bachelor of Arts/Bachelor of Science + Required Experience : 10+ years of prior Service Desk experience with a minimum of 4+ years' experience ... Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful… more
- General Dynamics Information Technology (Washington, DC)
- …Bachelor of Arts/Bachelor of Science + Required Experience : 10+ years of prior Service Desk experience with a minimum of 4+ years' experience ... your opportunity to make a personal impact as a Service Desk Program Manager . GDIT... supervising Service Desk employees; experience leading people and managing cross-functional team; proven … more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an **IT Service Desk Manager ** with GDIT. A career in enterprise ... Required:** None **Job Family:** Information Systems Management **Skills:** IT Service Desk ,People Management,ServiceNow Platform ** Experience :**...At GDIT, people are our differentiator. As an **IT Service Desk Manager ** , you… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team...the degree requirement) + Minimum of 5 years of experience as a Project Manager or having… more
- General Dynamics Information Technology (Bethesda, MD)
- …:** 5 + years of related experience **Job Description:** **TIER II HELP DESK MANAGER ** Seize your opportunity to make a personal impact as a Tier ... II Help Desk Manager supporting the National Institute for...lifecycle (SDLC) and Agile methodologies. + Working knowledge and experience with IT service management systems such… more
- Aimbridge Hospitality (Washington, DC)
- …The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/363594/front- desk -assistant- manager -oem/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to the ... At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate...required to be US persons + Skills and abilities: Experience delivering to 'white glove' service standards-including… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Express Desk Manager (EDM) has overall responsibility for sales and event production on projects assigned specific to the Express Desk . ... development, on show site, and post-show activities. The Express Desk Manager must determine and manage within...or a related area of study or equivalent industry experience * 5+ years of event production experience… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** Seize your opportunity to make a personal impact as the **Help Desk Systems Administration Manager ** supporting IT support services critical to ... At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the US...required to be US persons + **Skills and abilities:** Experience delivering to 'white glove' service standards-including… more
- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager , Team 3 Lead to support Tier 0/1 ... Service Desk for our Digital and AI Team as we...Qualifications: + Bachelors and nine (9) years or more experience ; Masters and seven (7) years or more … more
- GovCIO (Washington, DC)
- …+ Bachelor's with 8+ years (or commensurate experience ) + 8+ years leading help desk and service desk teams. Required Skills and Experience + ... **Overview** GovCIO is currently hiring for a Help Desk Manager . The Help Desk Manager will manage and lead the help desk teams and coordinates… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher...+, Security+, and ITIL v3 certifications are a plus. Experience + Two or more years of related … more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- …Systems, Inc. (TriTech) is seeking a 'Program Manager , to run a Scientific Service Desk for a federal government agency. The candidate will be responsible ... staff with the intent of quickly identifying and resolving scientific service requests. The team shall perform in-person, remote control, over-the-phone, and… more
- Cayuse Holdings (Arlington, VA)
- …+ Demonstrated knowledge and understanding of customer service techniques, demonstrated experience providing service desk or call center support. + ... good decision making, focus, and good prioritization skills. + Experience working with a Service Desk...needs to support 24/7/365 operations. **Reports to** **:** Program Manager , Service Desk Lead **Working… more
- SMX (Quantico, VA)
- …:** + Active Top Secret Clearance with SCI eligibility + 5+ years' experience providing IT service desk support in enterprise-level environments. ... Cleared On Site Senior Service Desk Support Leader (4032)at SMX(View...Proficiency with ticketing systems like Jira, Ivanti, or Microsoft Service Manager + Strong troubleshooting experience… more
- Koniag Government Services (Chantilly, VA)
- …of related experience required **What are the top desired skills:** + Proven experience in a service desk or customer support role, preferably within ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance… more
- Koniag Government Services (Chantilly, VA)
- …1+ years of related experience **What are the top desired skills:** + Proven experience in a service desk or customer support role, preferably within ... Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance...a ticket in the call center database (currently HP Service Manager ) for every communication received. +… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- Cayuse Holdings (Washington, DC)
- …Job Skills and Qualifications** Minimum Qualifications: + High school diploma or GED required. + Experience preferred Service Desk or Customer Service ... **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE...ServiceNow IT Service Management System. + Customer service experience and strong focus on customer… more