- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Falls Church, VA)
- …model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in ... IT Operations Specialist to provide timely and professional Tier II support to users. To be...2 ) days telework. Onboarding/transition in period requires on-site support up to 60 days. GECOS work schedules are… more
- General Dynamics Information Technology (Mclean, VA)
- …+ **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Information Technology ( IT ) Support ,VTC **Experience:** 2 + years of… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support )...Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to...support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking… more
- General Dynamics Information Technology (Arlington, VA)
- …help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Operations, IT Service Desk, IT Troubleshooting,Technical Support ...centered Service Desk Specialist to provide timely and professional Tier II support to users. To be… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- Red River (Chantilly, VA)
- …Requirements:** + Minimum 3 years of IT experience with IT administration and support experience with windows administration and management ... field, we excel in assisting organizations in overcoming intricate IT obstacles, regardless of their location. It is undoubtedly...member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is ... end users attain their mission. This is a hybrid support role in which telework is partially available and...will serve as the initial point of contact for IT -related field problems. In this capacity you will provide… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- General Dynamics Information Technology (Bethesda, MD)
- …degree in a technical or related field. + Five (5) plus years of relevant Tier 2 support management experience in the federal/agency space. + Understanding ... will manage all activities related to the staffing and operation of an IT help desk. **HOW A TIER II HELP DESK MANAGER WILL MAKE AN IMPACT:** + Plan, prioritize,… more
- Amentum (Washington, DC)
- …are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software ... Amentum is seeking a **Call Center IT Support Technician** to join our...Or a current COMPTIA A+ certification, and at least 2 years of experience providing desk side and/or service… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- Chenega Corporation (Arlington, VA)
- …services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help ... on unclassified and classified office information systems + Provides support for implementation, troubleshooting, and maintenance of IT...business activity of the organization's end user(s). + Provides tier 1 support to end users for… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- BAE Systems (Sterling, VA)
- …and/or physical and logical communications networks for the organization. + Provides Tier 2 and Tier 3 support to service requests and trouble tickets ... transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security… more
- System One (Arlington, VA)
- …self-service ticket submissions routed from Internal Arlington County employees. + Escalate issues to Tier 2 as needed, as well as set customer expectations for ... ALTA IT has a Long-Term Contract position open for...responsibilities include, but are not limited to: + Deliver Tier -1 Support for in office/remote employees +… more
- Distributed Solutions Inc. (Reston, VA)
- …with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support . + Collaborate with DSI dev ops and develop tickets. + ... Lead is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is the key...Enforces IT standards and educate employees about compliance issues. +… more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- …requests. The team shall perform in-person, remote control, over-the-phone, and automated IT support to all NIH desktops, peripherals, and workstations. In ... a serial port (RS-232), TCP/IP, CAN bus, Ethernet/IP, USB ( 2 .0 and 3.0), OPC, and others. Specific Skills: These...end users. + Specialized experience related to scientific instrumentation support and/or IT customer support .… more
- SAIC (Washington, DC)
- **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user ... minimum of 7 years of experience providing desk side support , acting as IT Support ...+ Provides Tier 2 and Tier 3 deskside end user support including… more