- Mass Markets (Las Cruces, NM)
- …customer service agents. While your team operate the phone for a variety of commercial , state, and federal projects, you will assist and support them with your ... and procedures Essential Duties + Lead a team of 15-25 entry-level front- line customer service agents responsible for inbound call handling. + Responsible for… more
- Capgemini (El Paso, TX)
- …tasks in line with the written procedures or assigned by senior staff under supervision. Deepening knowledge in one process or more. General Responsibilities ... regulations * Maintain accurate and up to date customer details and account records * Proactively collects overdue accounts and ensures customer payment to… more