- Lundbeck (Newport News, VA)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... us on our journey of growth!As a Psychiatry Account Manager , you lead the promotion of our psychiatry portfolio,...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- CenterWell Senior Primary Care (Richmond, VA)
- …Referral Coordinators and more. Our approach allows us to provide an unmatched experience for seniors. Our model is positioned to provide higher quality care and ... better outcomes for seniors by providing a concierge experience , multidisciplinary services, coordinated care supported by analytics and tools, and deep community… more
- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience . Your aptitude for creative problem solving and time… more
- ArcBest (Richmond, VA)
- …: Transportation industry and related sales experience , preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. ... a team of Account Managers and the District Sales Manager to optimize customer service by effectively...you meet the minimum requirements: Education: Bachelor's degree, preferred. Experience will be considered in lieu of formal education.… more
- Fujifilm (Richmond, VA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Richmond, VA)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Capital One (Richmond, VA)
- …where the team can simplify or automate manual processes, reduce risk, and improve customer experience + May develop project plans to execute process development ... Principal Process Manager - US Card Customer Resiliency...and rewarding and to get the right solution & experience to the right person at the right time… more
- Under Armour, Inc. (Richmond, VA)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Capital One (Richmond, VA)
- Manager , Operations Servicing Strategy, Card Customer Channels (Hybrid) As a ** Manager , Operations Servicing Strategy** , you will be part of a smart, ... talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate and influence… more
- Eliassen Group (Richmond, VA)
- ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote ... Description + Recommended Jobs **Description:** Our healthcare client is seeking a Customer Lifecycle Marketing Campaign Manager . This candidate will be focused… more
- Iron Mountain (Richmond, VA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for...value/ROI/proposed outcomes **Qualifications:** + Minimum of 3-5 years of customer success experience , with a focus on… more
- Rocket Software (Richmond, VA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Emerson (Richmond, VA)
- The Customer Success Manager role at NI will be...of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization ... software to improve adoption, retention, and expansion within the customer base. The Customer Success Manager...outcome realization. **For This Role, You Will Need:** + Experience managing a group of enterprise and mid-market customers,… more
- Vontier (Richmond, VA)
- The primary responsibility for the Customer Service Account Manager (CSAM) is be the point of contact for his/her assigned accounts to ensure accurate order ... involve limited domestic and international travel where the account manager is responsible to represent the company in face-to-face...Skill** . College degree-4 year required . 3-5 years Customer Service/ customer facing experience .… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- EDB (Richmond, VA)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Capital One (Richmond, VA)
- Sr. Business Manager - Customer Protection **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and analytical ... Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Ryder System (Richmond, VA)
- …Summary: The Sr Mgr Cust Intel Data Insights oversees the customer data governance program and makes all every day decisions. The ... Sr Manager manages and facilitates Governance Council meetings, meets regularly...units. Responsible for facilitating decisions that will help improve customer master data quality at Ryder by facilitating discussions… more
