- HomeSafe Alliance (Charleston, WV)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... **HomeSafe Alliance** is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer … more
- HomeSafe Alliance (Charleston, WV)
- … department. **POSITION DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department ... make recommendations for process and quality improvement based on customer feedback and contact center ...program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program… more
- HomeSafe Alliance (Charleston, WV)
- …an Customer Care Supervisor, you will function as the primary point of contact for Customer Care staff and oversee the shipment activities in their ... Alliance** is looking for a highly skilled and motivated ** Customer Care Supervisor** to provide support to...The role requires strong business acumen of a REMOTE contact center and customer relationship… more
- Zurich NA (Charleston, WV)
- …multinational corporations. We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team ... Claims Call Center Representative 116763 Zurich is a leading multi-line...recommendations to the team to improve the quality of customer care . + Follow procedures to ensure… more
- Cardinal Health (Charleston, WV)
- …and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
- Merck (Charleston, WV)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...in or within a reasonable commuting distance to workload center . + Overnight travel is expected to be about… more
- CVS Health (Charleston, WV)
- …single point of contact on a client-facing team in a call center environment. Responds to client service requests and issues, including enrollment and billing, ... purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our...Anchored in our brand - with heart at its center - our purpose sends a personal message that… more
- CAI (Charleston, WV)
- …for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will provide first level support...care . + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated… more
- Conviva (Charleston, WV)
- …records system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , ... (1) year of previous experience working in an inbound customer service call center . + High school...and many other opportunities. **About us** About Conviva: Conviva Care Centers provides proactive, preventive care to… more
- Olympus Corporation of the Americas (Charleston, WV)
- …True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our ... and is responsive to existing and prospective customers in order to determine customer s needs concerns issues problems and challenges. Territory Managers will use… more
- Evolent Health (Charleston, WV)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and optimize… more
- Evolent Health (Charleston, WV)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new opportunities, and define solution differentiators.… more
- Intermountain Health (Charleston, WV)
- …Description:** 1) Leads a team(s) in providing strategic value to assigned customer (s) that include the following: (a) Manages supplier relationships (SRM) between ... (b) Responsible to work with internal key stakeholders to establish strategic customer goals to deliver savings and efficiencies to Intermountain Healthcare. (c)… more
- CVS Health (Charleston, WV)
- …Essential Functions: + Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and ... purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our...Anchored in our brand - with heart at its center - our purpose sends a personal message that… more
- Walgreens (Charleston, WV)
- … customer experience, including interpersonal habits (eg, greeting, eye contact , courtesy, etc.) and Walgreens service traits (eg, offering help proactively, ... Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong...you an entry point to a career in health care by guiding you in taking steps towards becoming… more
- Evolent Health (Charleston, WV)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new product opportunities and define differentiators.… more
- Fifth Third Bank, NA (Charleston, WV)
- …career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner ... and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by… more
- Evolent Health (Charleston, WV)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...ongoing identification of efficiencies and process improvement, and a customer -centric approach, ensuring that every team member contributes to… more
- Evolent Health (Charleston, WV)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...products to the market. + Bring voice of the customer to strategic growth planning initiatives, including by synthesizing… more
- Evolent Health (Charleston, WV)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...to assist with all types of audits including Interrater, Customer , Clinical quality, and/or confirmation of process changes. +… more