- Sunbelt Rentals, Inc. (St. Albans, WV)
- Join Our Team!Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we ... role performs preventive maintenance, diagnose and makes advanced repairs at the customer 's location equipment in the safest, most effective way possible to avoid… more
- Ford Motor Company (Charleston, WV)
- ** Customer Experience Manager ** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better ... process due to a disability, please call ###. \#LI-Hybrid The Customer Experience Manager provides strategic direction and tactical action plans/resources… more
- Teradata (Charleston, WV)
- **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America to help us keep growing. If ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Verint Systems, Inc. (Charleston, WV)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Charleston, WV)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Confluent (Charleston, WV)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Cornerstone onDemand (Charleston, WV)
- The Customer Success Manager (CSM) is responsible for a portfolio...it takes if you ** + Bring 4-5 years of experience in Customer Success + Bring 3 - 5 ... Demonstrate negotiation abilities in contract renewals, upselling opportunities, and addressing customer concerns to achieve win-win outcomes. + Experience … more
- Confluent (Charleston, WV)
- …management tools, such as Asana. + Tableau, Salesforce, Gainsight and other reporting/ customer experience tools and experiences are preferred/valued. **Come As ... Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a...events. **What You Will Bring:** + 8+ years B2B experience in account management, sales or consulting role with… more
- Rocket Software (Charleston, WV)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Cardinal Health (Charleston, WV)
- …+ Identify key trends, pain points, and opportunities for improvement in the customer experience + Present actionable insights to senior leadership and other ... the customer 's voice is heard and prioritized in business decisions Customer Experience Improvement: + Identify and recommend enhancements to products,… more
- Lumen (Charleston, WV)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and analytical skills + Verbal, written and… more
- Highmark Health (Charleston, WV)
- …such as Qualtrics, MURAL, User Testing platforms (or similar tools) + Specialized in customer experience research or design thinking **SKILLS** + Market or ... week.** This job is responsible for the generation of customer /patient and clinician experience insights for Product...is defined as having worked as either a project manager or lead research analyst for a minimum of… more
- Walgreens (Charleston, WV)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Charleston, WV)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Taco Bell (Ripley, WV)
- …bonus plan + Audit bonus QUALIFICATIONS: + Previous management or 2+ years of customer service / fast food experience (highly preferred) + High School Diploma ... JOB DESCRIPTION: The Assistant General Manager (AGM) is a high level classification in...bonus QUALIFICATIONS: + Previous management or 2+ years of customer service / fast food experience (highly… more
- Taco Bell (Ripley, WV)
- …bonus plan + Audit bonus QUALIFICATIONS: + Previous management or 2+ years of customer service / fast food experience + High School Diploma, GED, College, ... JOB DESCRIPTION: The Restaurant General Manager (RGM) is an advanced level classification responsible...bonus QUALIFICATIONS: + Previous management or 2+ years of customer service / fast food experience +… more
- Vestis Services (St. Albans, WV)
- …in the new account installations as directed by Service Manager and/or General Manager --Manages day to day activities of customer service program(s) for the ... **Description** Overview: The Territory Manager has responsibility of an assigned service territory...experience . --Two years of service and route-based industry experience , with proven track record for growing customer… more
- Mitsubishi Chemical Group (Charleston, WV)
- …solutions to customer challenges **\#LI-REMOTE** \#LI-BT1 Knowledge / Skills / Experience + **Educational Requirements** : A minimum of a bachelor's degree is ... **Premium Account Manager - West Coast (1665)** + Title:Premium Account...cooperation with industry leaders in a broad variety of customer markets. The Mitsubishi Chemical Advanced Materials Group is… more
- Trellix (Charleston, WV)
- …manage, and track service delivery. *You will be responsible for overall customer experience and successful delivery and consumption of professional services. ... are effectively deployed, integrated, assessed, and optimized in alignment with our customer 's security strategy. The Engagement Manager will collaborate with… more
- Trellix (Charleston, WV)
- …disruptive technology sectors (e..g AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities; must ... **_Job Title:_** Enterprise Account Manager (Central) **About Skyhigh Security:** Skyhigh Security is... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
