- Trellix (Charleston, WV)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- EDB (Charleston, WV)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront ... being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your customers along their journey with… more
- Confluent (Charleston, WV)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Trustmark (Charleston, WV)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Wolters Kluwer (Charleston, WV)
- **_NOTE: Must be able to work during Central Time normal business hours._** The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and ... with sales, marketing, product, and support teams to align customer strategies and drive overall success . Overall, the CSM focuses on enhancing customer … more
- Verint Systems, Inc. (Charleston, WV)
- …growth opportunities. Learn more at_ _www.verint.com_ _._ **Overview of Job Function** The Manager , Customer Success Operations will lead and optimize our ... customer experiences through strategic use of tools and integrations. The Manager , Customer Success Operations will have a strong background in data… more
- Cornerstone onDemand (Charleston, WV)
- …address client satisfaction issues in a SWAT approach. This position will report to the Customer Excellence team within Customer Success . **In this role you ... The Customer Excellence Manager is responsible for...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Quadient (Charleston, WV)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... way. The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Lumen (Charleston, WV)
- …through innovation and transformation. We seek a passionate and experienced Senior Customer Experience Manager to lead our efforts in creating groundbreaking ... customer satisfaction and loyalty As the Senior Customer Experience Manager focused on innovation, you...implement emerging trends and technologies that can enhance the customer experience and measure their success . +… more
- RELX INC (Charleston, WV)
- …working relationships with Global Commercial Strategy, Product, Content, Marketing, Customer Success , Sales and other teams. Including externalrelationships ... Senior Commercial Manager -Nurse Readiness Do you have an understanding of...to power growth, strengthening an effective infrastructure for long-term success . + Defining and executing customer segment-based… more
- Ford Motor Company (Charleston, WV)
- **Solutions Sales Manager ** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- ... Ford Pro story to potential customers! The Solutions Sales Manager will be a subject matter expert on Ford...and sell their benefits, with the goal of meeting customer needs and enhancing the stickiness of Ford Pro… more
- Wolters Kluwer (Charleston, WV)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Family Dollar (Cross Lanes, WV)
- …hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and the ... get paid tomorrow. As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service...in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. + Maintains a presence in… more
- Cardinal Health (Charleston, WV)
- …eCommerce contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. ... our customers across all digital channels. **_Job Summary_** The Digital Marketing Manager plays a leading role in driving the strategy, initiatives, and programs… more
- Ford Motor Company (Charleston, WV)
- The Wholesale Parts Sales Zone Manager role is to support their manager and Market Area personnel in meeting/exceeding: + Revenue & Profitability + Retail ... personnel regarding: + Communication of programs, events, and training to drive success toward objectives + Best Practices and sales tools + Dealer Consultation… more
- Rocket Software (Charleston, WV)
- …ability to manage multiple projects and the ability to build a positive customer experience approach. This Field Marketing Manager will support planning efforts, ... what they're doing!** **Job Description Summary:** As Field Marketing Manager on the AMER Field Marketing Team, this individual...completion of Case Studies with Sales, Customer , Customer Advocacy Lead + Support and drive success… more
- Cornerstone onDemand (Charleston, WV)
- …business needs and recommend software offerings aligned to business needs for the customer 's long-term success and further adoption of CSOD services as ... The Cornerstone Senior Account Manager is responsible for fostering the overall relationship...identify growth opportunities, and demonstrate sustainable value from the customer 's Cornerstone solution that leads to renewals and continuing… more
- Confluent (Charleston, WV)
- …high-impact senior leadership role, equivalent to VP Level, driving Confluent's sales and customer success strategy for the US Public Sector market. The ideal ... Platform. Data Connects Us. **About the Role:** The General Manager GTM, Public Sector role is a senior leadership...Lead Confluent's Public Sector business managing sales, solutions engineering, customer success , and partner strategy in the… more
- Amentum (Charleston, WV)
- …thorough draft/final Request for Proposal analyses and develop effective questions for customer . **13.** Provide guidance to Proposal Manager in development and ... Job Description **Purpose and Scope:** The Capture Manager - Logistics and Supply Chain is accountable...which includes a description and analysis of the opportunity, customer , competition, team, pursuit/win strategy, pricing strategy, and capture… more
- CVS Health (Charleston, WV)
- …and expand existing business and are the key point of contact for driving customer satisfaction. The Account Manager will have the opportunity to impact our ... driving + CRM proficiency, preferably Salesforce Preferred Qualifications + Established success in client/account management field + Excellent customer service… more