- Sally Beauty Holdings (Charleston, WV)
- …in a timely manner (24 Hours) Analyze your accounts to decide what brand support , education, and promotions are needed to grow within that salon Call on your ... the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects… more
- HealthEdge Software Inc (Charleston, WV)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Trellix (Charleston, WV)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Rocket Software (Charleston, WV)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Charleston, WV)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Charleston, WV)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Confluent (Charleston, WV)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success, Customer Experience, or Support Operations **Come As… more
- Cleo (Charleston, WV)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Verint Systems, Inc. (Charleston, WV)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Ryder System (Charleston, WV)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- Lumen (Charleston, WV)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... single point of contact for a group of assigned customer accounts which typically have a medium to large...sold solutions. + Provide critical date management and escalation support to meet committed delivery objectives. + Validate order… more
- Wolters Kluwer (Charleston, WV)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Ensono (Charleston, WV)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services...Skills: Effectively conveying ideas and collaborating with teams. + Customer Empathy: Understanding and addressing customer needs.… more
- SitusAMC (Charleston, WV)
- …technical implementations of our software including configuration, training, and test support . This role will have client interaction as it drives implementation ... the technical implementation of our software including configuration, training, and test support . + Supports and drives client adoption of our software offering… more
- American Water (Charleston, WV)
- …pose a threat or benefit to the company's reputation. * Works closely with the Customer Communications Manager , the Internal Communications Manager and the ... coordinate, implement and manage all external communications activities to support the success of the state business plan and...Customer Service Center Communications Manager to ensure that materials are anticipated, planned for… more
- Taco Bell (Ripley, WV)
- …+ Displays strong interpersonal/conflict resolution skills + Provides clear direction + Leads manager meetings at times to support RGM Recognition + Utilizes and ... + Displays strong interpersonal/conflict resolution skills + Provides clear direction + Leads manager meetings at times to support RGM Recognition + Utilizes and… more
- Walgreens (Charleston, WV)
- …Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support . **Business Planning** + Identifies ... team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** ** Customer Experience** +… more
- FranklinCovey (Charleston, WV)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager , Client Success Mid-Market Accounts **Division & Department:** Enterprise Client… more
- Trellix (Charleston, WV)
- **_Job Title:_** Enterprise Account Manager - Federal **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the ... and Twitter@SkyhighSecurity (https://twitter.com/SkyhighSecurity?ref\_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor) . **_Role Overview:_** The Enterprise Account Manager (Federal) will be responsible for driving sales and… more
- Avnet (Charleston, WV)
- …leadership, Services Business Development Managers (SBDM), Solution Architects (SA), and Technical Support Engineering (TSE) resources to align customer scope to ... it is viable to transition to a Service Program Manager (SPM), who will sustain the ongoing business. Projects...with all the various support organizations in support of delivering customer service level expectations… more
