- Intermountain Health (Charleston, WV)
- …medical terminology + Versed in CPT/ICD codes + Two years of experience working with patient access or two years of experience in and extensive knowledge in the ... and procedures exceed customer expectations. This position enhances the patient experience with one telephone call to schedule and...pm.** The Enhanced Schedulers may be located in a central call center and have accountability to coordinate and… more
- Conviva (Charleston, WV)
- …scheduling appointments, taking messages, transferring calls to appropriate staff. + Resolve patient issues through independent problem solving and with a goal of ... even when dealing with upset patients. + Demonstrate a patient centric mindset and a high sense of urgency...solutions such as 8x8 Virtual Contact Center, Genesys, Ring Central , Five/9, etc. + Knowledge of and strict adherence… more