- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Woodforest National Bank (Charlotte, NC)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Anywhere Real Estate (Charlotte, NC)
- …search innovations, generative content platforms, and UX best practices **Conversion &** ** Customer Experience ** 1. Lead conversion rate optimization ... engines. As Director of Website Strategy, you'll own the revenue and lead generation strategy across our digital properties, driving measurable business impact… more
- Coinbase (Charlotte, NC)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Coinbase (Charlotte, NC)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Regions Bank (Charlotte, NC)
- …and refines CRM driven customer recapture and acquisition strategy including intelligent lead distribution, customer journey experience pathing, lead ... of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used...lending platforms. The incumbent will be expected to drive customer harvesting and recapturing through strategic leadership and a… more
- ALBEMARLE (Charlotte, NC)
- …execution of high-profile industry events. Ability to maintain high brand standards and customer experience at all events. + ** Customer Engagement** : ... **Job Description** Albemarle is hiring for a Marketing & Customer Engagement Lead . This position is hybrid...trade shows, conferences** , and **corporate events** . + ** Experience managing Voice of Customer (VoC) programs**… more
- Wells Fargo (Charlotte, NC)
- …role:** Wells Fargo is seeking a Lead Trade Services Specialist to lead US Trade Operations Customer Delivery & Implementation, Transaction Risk and ... consistently adhere to procedures related to these subjects + Experience as a Team Lead , in a...a team management role, and/or leading transformation changes + Experience operating in Customer implementation, middle office… more
- Burlington (Charlotte, NC)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- PNC (Charlotte, NC)
- …approach to be built in Pega Customer Decision Hub (CDH). The ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Business Analytics Lead within PNC's Marketing and Corporate Communications organization, you… more
- OneMain Financial (Charlotte, NC)
- …creative technical solutions to improve the company's decision making, the customer 's experience , and shareholder return + Lead a team to conduct statistical ... the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A...media and digital data to improve model performance + Lead innovative solutions to gain more value from credit… more
- The ODP Corporation (Charlotte, NC)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- Sedgwick (Charlotte, NC)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Claims Team Lead - Workers Compensation (REMOTE - FL Experience preferred)) **Are you ... We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here,...experience to supervise a team that adjudicates complex customer claims in the context of an energetic culture.… more
- Truist (Charlotte, NC)
- …Truist. We are seeking an experienced and strategic B2B Customer Solutions & Experience product manager to lead the development and growth of our Commercial ... America) **Please review the following job description:** Job Description: The Customer Solutions & Experience Product Manager II is a senior role on the… more
- Wells Fargo (Charlotte, NC)
- …marketing strategies to acquire new customers in checking accounts and improve customer experience (eg, Paid Search, Organic Search, Affiliates, Email, Ads, ... **About this role:** Wells Fargo is seeking a Marketing Strategy Consultant to lead digital marketing customer acquisition strategies with a focus on acquiring… more
- Burlington (Charlotte, NC)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead Securities Operations Specialist within WIM Operations Account Opening and Maintenance. **In this role, you ... will:** + Lead complex lifecycle initiatives and support tasks, including those that are cross-functional with broad impact, and act as key a participant in… more
- TD Bank (Charlotte, NC)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- Deloitte (Charlotte, NC)
- …all Customer offerings. Qualifications Required + 3+ years of experience supporting or administering Oracle Field Service or similar field service management ... a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new...and guide junior team members. The Team Our Deloitte Customer team empowers organizations to build deeper relationships with… more