- University of Virginia (Charlottesville, VA)
- The Customer Service Resolution Specialist handles and resolves customer questions, complaints, patient responsibility balances and billing inquiries ... responsibility balances through proven debt collection techniques. + Provides optimum customer service including quality assurance for all patient inquiries… more
- University of Virginia (Charlottesville, VA)
- …plan organize and direct revenue cycle operations related to patient collections and customer service and be a primary manager supporting patient liability ... reviews orientation and professional development.Ensures timely accurate and satisfactory resolution of patient financial inquiries and/or disputes while optimizing… more