- Under Armour, Inc. (Springfield, IL)
- Quality Assurance Manager - Customer Service ** Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are ... (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager leads… more
- Kedplasma (Springfield, IL)
- …action on all incidents/errors as required. + Oversee and review tasks of Quality Assurance Specialists (QAS). This may include evaluation and counseling of ... relating to product quality . + QAM should work in collaboration with Center Manager to assure product quality . + The QAM should coordinate, monitor, and… more
- Autodesk (Springfield, IL)
- …as advancements in project management, scheduling, cost management, safety compliance, and quality assurance , to uncover new opportunities for innovation and ... complete" with precision and efficiency, we want you as our **Senior Strategy Manager , General Contractors (Project Execution)** . As **Senior Strategy Manager ,… more
- HomeSafe Alliance (Springfield, IL)
- …oversee all Service Provider activities, work closely with the SIT team, perform quality assurance reviews and work with interdepartmental staff to confirm that ... **Title:** Dispatch Manager (HHG Military Move) **_HomeSafe Alliance_** is the...Increase competency level of Dispatch personnel to ensure high quality , compliance, and outstanding customer service. +… more
- DXC Technology (Springfield, IL)
- …highlighting areas for improvement based on vendor performance. + **Compliance and Quality Assurance :** Ensure that all vendor-related activities comply with ... automate highly complex middle- and back-office business processes while enhancing customer experience transformation. **As a Document Management Manager ,** you… more
- CVS Health (Taylorville, IL)
- …This includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + ... are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we...to helping manage chronic and specialty conditions. As Pharmacy Manager , you have one of the most significant roles… more
- Prime Therapeutics (Springfield, IL)
- …termination, performance reviews, salary reviews and disciplinary actions. + Implements quality assurance reviews consistent with corporate QA programs. + ... our passion and drives every decision we make. **Job Posting Title** Manager , Clinical Pharmacists **Job Description Summary** Oversees day-to-day operations of a… more
- Intermountain Health (Springfield, IL)
- …medical records from the Health Information Management for retrospective utilization or quality assurance review. + Delivers routine regulatory notices to ... as instructed, prior to patient choice consult performed by the care manager /social worker. + Provides support for transition planning (ie prepares transfer packets… more
- Meta (Springfield, IL)
- …manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks. 9. Move fast in a flat organization ... X-org or Meta wide initiatives. **Required Skills:** Product Technical Program Manager Responsibilities: 1. Develop and manage end-to-end technical product solutions… more
- HomeSafe Alliance (Springfield, IL)
- …+ Monitor, evaluate and score contact center communications against established quality assurance standards to ensure contractual compliance and representatives ... **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per...The Quality Auditor is responsible for performing quality audits on customer interactions in an… more
- Public Consulting Group (Springfield, IL)
- …support duties as assigned. + Supervises CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Under Armour, Inc. (Springfield, IL)
- …to drive seamless consumer experiences via custom HTML/CSS coding, scripting, proofing, quality assurance , targeting and advanced scheduling. * You review ... and is an excellent communicator. This role will report to our Senior Manager , Customer Marketing and play a critical role in the development of the UA… more
- Ryder System (Springfield, IL)
- …and non-functional requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project ... + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead...+ Three (3) to five (5) years or more quality assurance , quality engineering, process… more
- SitusAMC (Springfield, IL)
- …our methodology and enforces project standards + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project ... + Reviews deliverables prepared by team before passing to customer + Understands how and when to make a...Such other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in a computer-related… more
- CVS Health (Springfield, IL)
- …limited to: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...and colleagues on your team + Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support… more
- United Therapeutics (Springfield, IL)
- …goals for the PM case processing operations team + Operational Oversight and Quality Assurance : Oversee day-to-day quality and compliance for vendor ... safety data collection, management and reporting for postmarketing ICSRs for efficiency, quality , and compliance impacts. This role is critical in ensuring that… more
- City National Bank (Springfield, IL)
- …improving or further leveraging these systems. * Performs in-depth user and quality assurance testing for systems changes, releases, and scheduled maintenance ... and Third Party vendors. The position also assists the Manager - Business Systems in ensuring department activities run...including the development of test scripts to quality control all changes. * Coordinates the scheduling, communication,… more
- Rocket Software (Springfield, IL)
- …\#LI-Remote \#LI-JC1 + Job Family Group: Engineering + Job Family: Software & Quality Assurance Engineering + Job Profile Name:Software Engineer III + Employee ... and development of new product features. **Position Reports to: Manager , Software Engineering** **Essential Duties and Responsibilities:** + Programming, conducting… more
- Public Consulting Group (Springfield, IL)
- …and Procurement + Business Enablement + Business Solutions + Project Assurance **Overall Responsibilities** We are currently seeking the services of full-time ... debug update, and upgrade existing software. * Gather, evaluate and document customer use cases and business process. * Create technical documentation for reference… more
- Lumen (Springfield, IL)
- … care, operations, program management plans, change management plans, resource plans, quality assurance plans, and risk management plans. + Directly interfaces ... with engineering, network management, and customer technical representatives to discuss technical project aspects. + Ensure the timely and accurate delivery of all… more