- HomeSafe Alliance (Boston, MA)
- **Title:** Contact Center - Lead Customer Care... experience analyzing data and creating reports in a contact center environment. + Must be a US ... this role: This is an SCA position** . The ** Customer Experience Analyst - Lead** is responsible...placement market via the internet, email and direct phone contact . Attempts have included unauthorized use of HomeSafe's name… more
- Kelly Services (Salem, NH)
- …here for you! We're seeking a Customer Service Associate to work at a premier contact center in Salem, NH. Sound good? Take a closer look below. You owe it ... shift diff) **Why you should apply to be a Customer Service Associate:** * Earn a $1,000 Welcome Bonus...you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even… more
- State of Massachusetts (Boston, MA)
- … Contact Center Service Representative who is fluent in Spanish. The Contact Center Customer Service Representative is an integral part of the ... Commonwealth. At this time the prime responsibility of the Contact Center is to be the first...* Customer service training or previous call center experience , highly desired * Knowledge in… more
- Evolent (Boston, MA)
- … center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional teams ... Support:** Provide periodic on-call support to ensure uninterrupted contact center operations. **Required Qualifications:** + ** Experience :** Minimum of 5… more
- ManpowerGroup (Boston, MA)
- …an issue - theyll want to tell friends or family about the service they received as a customer . As a Contact Center Specialist you will: * Field a variety of ... throughout your day. * Help customers improve their banking experience and build customer relationships by recommending...your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and… more
- Needham Bank (Needham, MA)
- …WORKING CONDITIONS/PHYSICAL DEMANDS + Normal business office environment + Customer Care Center specialists work in an inbound contact center that ... to our Needham Bank customers and communities via the Customer Care Center channel. A Customer...all tools and resources available to resolve more complex customer issues. Required Experience : JOB REQUIREMENTS +… more
- Sylvan Learning (Brookline, MA)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Family Engagement Administrator also carries out ... Sylvan students. The administrator also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses ... (LCSW, LPC, LMFT) preferred + 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience… more
- Harvard University (Cambridge, MA)
- …Department Office Location:USA - MA - Cambridge Business Title: Customer Service Center RepresentativeSub-Unit:Transportation Salary Grade ... business training and three or more years of related customer service experience . Must have excellent ...Service Representative is the face of the Campus Service Center where the Harvard Community receives customer … more
- Sylvan Learning (Salem, NH)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Assistant Director also carries out organizational ... students. The Assistant Director also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- Dana-Farber Cancer Institute (Boston, MA)
- …the IPC for adherence to the Center 's policies and procedures. + ** Customer Experience :** Ensure a consistent and exceptional patient and referrer ... The Vice President, International Patient Center at Dana-Farber Cancer Institute (DFCI) is a...experience across all service lines. Develop and implement initiatives… more
- Tufts Medicine (Boston, MA)
- …for the above education and experience requirements. + Three to six months experience in a call center environment and/or related medical facility is a plus. ... and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles...a key member of the hospitality team providing excellent customer service and working in a fast paced high… more
- Iron Mountain (Boston, MA)
- …leading across matrixed teams applying various methodologies and strategies + Experience managing data center operational projects is essential. Additionally, ... benefits of renewable energy through unique green power contracting for data center services. We are seeking a high-performing Project Manager to join our… more
- Boston University (Boston, MA)
- … experience required. + Experience managing databases + Project management experience + Excellent customer service and communication skills We are an ... Join Our Team at the Howard Thurman Center for Common Ground! Are you passionate about...external organizations, and serve as the primary point of contact for event organizers. Your leadership will extend to… more
- Beth Israel Lahey Health (Boston, MA)
- …responsible for creating, overseeing, executing and evaluating the impact of the Linde Center for Primary Care Leadership. The Center , funded through a ... **Job Description:** **Primary Responsibilities:** 1. Partners with the Chief, Linde Center for Primary Care Leadership, to assess network-wide primary care,… more
- State of Massachusetts (Boston, MA)
- …administration. *About the Employee Service Center : * The MassHR Employee Service Center (ESC) is a customer service driven organization which provides a ... single point of contact for HR services within the Commonwealth. Current service...enrollment processing. The Deputy Director of the Employee Service Center (ESC) at the Human Resources Division (HRD) will… more
- Boston University (Boston, MA)
- …ensure that the Treatment Center is running smoothly and serve as the contact person for all Treatment Center matters for patients, residents, vendors, and ... The Treatment Center Coordinator in the department of Endodontics is...3- 5 years work experience + Previous experience working in a customer service environment… more
- Tufts Medicine (Boston, MA)
- …Qualifications:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience . **Duties and Responsibilities:** ... position functions as a key communicator. Promotes company's commitment to superior customer service. This position is responsible for the ongoing and uninterrupted… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Lowe Center for Thoracic Oncology is currently recruiting a Program Administrator II for the Chen-Huang Center for EGFR Mutant Lung Cancer, dedicated to ... will assist with the development and growth of the Chen-Huang Center . The Program Administrator must be self-directed with exceptional communication, task… more
- Beth Israel Lahey Health (Boston, MA)
- …quality control measures on CRC equipment and storage units. Joslin Diabetes Center Job Description + Coordinates the ordering and maintains the inventory of ... of specific studies. + Recruit potential study participants and contact study participants to schedule visits and enhance retention....and participates as a member of the Clinical Research Center team. + Performs other duties as assigned. II… more