- HomeSafe Alliance (Boston, MA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Eversource Energy (Manchester, NH)
- …diploma orequivalent _Experience_ : + One \(1\) year of related Contact Center of Customer Service experience \(many include hospitality, retail, etc\.\) ... Scope of Position: An entry level position within the Contact Center \. Duties include work associated with...e\-mail\. + Ensures a first contact resolution experience for every customer contact \.… more
- US Bank (Nashua, NH)
- …of merchant as appropriate, within established limits. We are currently seeking candidates with customer contact center experience . Schedule: The below ... or equivalent - Typically at least six months of customer service experience Preferred Skills/ Experience ...and verbal communication skills - At least 12 months experience working in a contact center… more
- HomeSafe Alliance (Boston, MA)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- CVS Health (Wellesley, MA)
- …owners and developers. + 2+ years of managing Contact Center technology deployments. **Preferred Qualifications** + Experience managing best practices ... and other channels. + Experience enhancing user experience for contact center agents....projects, priorities, and urgent issues successfully and simultaneously. + Customer obsessed. Experience influencing and consulting while… more
- HomeSafe Alliance (Boston, MA)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Sylvan Learning (Brookline, MA)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Family Engagement Administrator also carries out ... Sylvan students. The administrator also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- Sylvan Learning (Salem, NH)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Assistant Director also carries out organizational ... students. The Assistant Director also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- Citizens (Medford, MA)
- …in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team player with the ... a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our… more
- Children's Hospital Boston (Boston, MA)
- 77493BRJob Posting Title:Patient Experience Representative I- Center for Cardiovascular GeneticsDepartment:CardiologyAutoReqId:77493BRStatus:Full-TimeStandard ... center by clicking here (https://www.childrenshospital.org/programs/cardiovascular-genetics-program) . The Patient Experience Representative will be responsible for: + Serving as… more
- Suffolk University (Boston, MA)
- …oral communication skills. * Must be committed to providing the highest level of customer service and responsiveness. * Demonstrated experience working in a high ... Ram Registration & Financial Center Assistant Staff Non-exempt Boston, Massachusetts Apply Description...T his Position serves as the first level of contact for the constituencies served by the RAM Registration… more
- Dana-Farber Cancer Institute (Boston, MA)
- …or adjustment. + Optimize and flex resource allocation to account for disease center demands to ensure optimal patient experience . + Review and identify ... Center , NPC and Scheduling to optimize the patient experience and minimize disruption in transitions throughout the patient...field strongly preferred. + 7 years related healthcare or customer service experience with at least 3… more
- Boston University (Boston, MA)
- … experience required. + Experience managing databases + Project management experience + Excellent customer service and communication skills We are an ... Join Our Team at the Howard Thurman Center for Common Ground! Are you passionate about...external organizations, and serve as the primary point of contact for event organizers. Your leadership will extend to… more
- Beth Israel Lahey Health (Boston, MA)
- …responsible for creating, overseeing, executing and evaluating the impact of the Linde Center for Primary Care Leadership. The Center , funded through a ... **Job Description:** **Primary Responsibilities:** 1. Partners with the Chief, Linde Center for Primary Care Leadership, to assess network-wide primary care,… more
- Boston University (Boston, MA)
- …ensure that the Treatment Center is running smoothly and serve as the contact person for all Treatment Center matters for patients, residents, vendors, and ... The Treatment Center Coordinator in the department of Endodontics is...3- 5 years work experience + Previous experience working in a customer service environment… more
- Lincoln Financial Group (Boston, MA)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …+ Experience with designing, developing, and testing Genesys Call Center Technologies + Knowledge of Telecommunications Provider Services + Excellent leadership ... our people, and the planet. As our Genesys Call Center Platform Owner Platform, you are expected to have...unique needs of Takeda Business Unites. + Ensure superior customer service for all existing and potential new Takeda… more
- Beth Israel Lahey Health (Boston, MA)
- …quality control measures on CRC equipment and storage units. Joslin Diabetes Center Job Description + Coordinates the ordering and maintains the inventory of ... of specific studies. + Recruit potential study participants and contact study participants to schedule visits and enhance retention....and participates as a member of the Clinical Research Center team. + Performs other duties as assigned. II… more
- Bank of America (Lowell, MA)
- …us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Degree in business, finance, or a related field. * Experience working in a financial center where...technology Skills: * Active Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem… more
- State of Massachusetts (Boston, MA)
- …our citizens. *_About the Role:_* The OfficeSupportSpecialistII("Consumer Call Center Information Specialist")worksin theOffice of Consumer Affairs and Business ... Regulationand is often the first point-of- contact between OCABR and the public.The Specialistprovidesbasicassistanceandcustomerservicetoconsumers,small business owners,… more