- Lumen (Boston, MA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Boston, MA)
- …and professional growth opportunities. Learn more at_ _www.verint.com_ _._ **Overview of Job Function** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Veralto (Waltham, MA)
- …industry-leading companies are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto's ... Most Vital Resources (TM) . **About The Role** The ** Sr . Director, Corporate Human Resources** for Veralto Corporate will...creative focus on candidates who can develop into the " success profile" of future Veralto Corporate leaders. + In… more
- HealthEdge Software Inc (Boston, MA)
- …work effectively with cross-functional teams, including product managers, engineers, customer success , implementation, commercialization, sales, and marketing ... our productdesignteam atHealthEdge. We empower our product teams to solve hard problems- customer problems and business problems-in ways that our customers love and… more
- ThermoFisher Scientific (Waltham, MA)
- …global teams to deploy customer -relevant search and selection experiences. As a customer advocate , this role is responsible for ensuring a world-class search ... process roadmaps in partnership with engineering leaders. . Put customers first, as customer - advocate , improving digital ecosystem to create greater customer … more
- Teradyne (North Reading, MA)
- …All About You: We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... the concept, design, implementation, validation, release to production, and customer adoption of new high power and precision ATE...to make our product visions a reality. Define and advocate for the funding for those investments. + Design… more
- ServiceNow, Inc. (Waltham, MA)
- …to become a trusted advisor to C-level client leaders and facilitate customer success from strategic planning functions including business value identification, ... strategies including governance frameworks and managing large enterprise programs. Drive customer success at 1-5 enterprise customers Cultivate trusted advisor… more
- Rocket Software (Boston, MA)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Pegasystems (Boston, MA)
- Senior Manager, Customer Service Adoption Job Category: Sales Strategy & Operations Location: US - Massachusetts - Remote + ShareCopying **Meet Our Team:** ... You'll become part of our Intelligent Automation & Customer Service Product GTM Strategy team. Our team showcases...and assets which our client-facing teams need to enable success within their accounts. **Picture Yourself at Pega:** Looking… more
- Generac Power Systems (Marlborough, MA)
- …accounting, and others, to ensure the project's successful completion and customer expectations are met. The individual also coordinates all team bandwidth ... requirements with resource management. The Sr . PM mentors, coaches and supervises all PMs and...changes. + Act as an escalation point for any customer -facing errors, implementing quick and encompassing corrective measures. **Team… more
- State of Massachusetts (Boston, MA)
- …IF THE EMBEDDED LINK DOES NOT WORK):* https://careers-publiccounsel.icims.com/jobs/2691/ senior -payment-analyst-i finance-department/job ** The Finance Department is ... seeking a full-time Senior Payment Analyst I to assist in ensuring the...in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just… more
- Teradata (Boston, MA)
- …and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success ... data across the enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America… more
- Harvard University (Cambridge, MA)
- …University's procure to pay strategies and systems deliver optimal value. The CPO/ Senior Director serves as the primary advocate for the University's highest ... Office Location:USA - MA - Cambridge Business Title:Chief Procurement Office/ Senior Director of Strategic ProcurementSub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :062Time… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Pegasystems (Boston, MA)
- Senior Principal Product Marketing Specialist Job Category: Sales Strategy & Operations Location: US - Massachusetts - Remote + ShareCopying **Meet Our Team:** ... You'll become part of our Intelligent Automation & Customer Service Product GTM Strategy team. Our team showcases...and assets which our client-facing teams need to enable success within their accounts. **Picture Yourself at Pega:** Looking… more
- Lumen (Boston, MA)
- …the world and shape the future. **The Role** The Marketing Technology Solutions Senior Manager for Public Sector drives the creation and delivery of unique market ... nature that works with multiple resources to identify and develop valuable customer outcomes from highly technical inputs. The Marketing Technology Solutions … more
- Pegasystems (Waltham, MA)
- …a group of talented developers who are passionate about software engineering and customer success . You will be working on an industry-leading, analyst-recognized ... Senior Manager of Software Engineering, Outbound Runtime_ Java...- Waltham + ShareCopying **Meet Our Team:** Pega's 1-1 customer engagement solution, Customer Decision Hub (CDH),… more
- ThermoFisher Scientific (Waltham, MA)
- …alignment of business priorities with marketing strategies. + Act as a key customer advocate , engaging directly with customers to understand their challenges and ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Global Market Development Manager, Cell Therapy** Join Thermo… more
- Rocket Software (Boston, MA)
- …team to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Solutions Advisor will provide advanced technical support in the field for… more