- Publicis Groupe (Boston, MA)
- **Company Description** **Job Description** ** Director , Customer Success - Loyalty & Customer ** **How You'll Make an Impact** As the Director of ... an impactful difference at Epsilon: + **Work together win together:** As the Director of Customer Success for PeopleCloud Loyalty and Customer solutions,… more
- Forrester (Cambridge, MA)
- …bold at work. Join us and build an extraordinary future. **About This Role:** The Director of Customer Success Operations is responsible for managing aspects ... organization's strategy and operations as we transform to a customer -obsessed engagement model. The customer success...transform to a customer -obsessed engagement model. The customer success function focuses on ensuring customers… more
- Trellix (Boston, MA)
- …Operations team driving operational excellence and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program ... **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with… more
- Norstella (Boston, MA)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Sep 9, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... This position will focus primarily on MMIT's largest Enterprise customer base, and partner directly with clients to advance...and utilization of MMIT's products and services. The Client Success Director (CSD) is directly responsible for… more
- Autodesk (Boston, MA)
- …and secure Consulting Services with our Enterprise Customers. Reporting to our Geo Senior Director of Enterprise Customer Success (ECS), you will lead the ... to secure strategic solution business. You must be passionate about driving transformational customer outcomes and business for Autodesk ECS team. You have a talent… more
- Rocket Software (Boston, MA)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Harvard University (Cambridge, MA)
- …on environmental health and safety compliance, effective "green" cleaning procedures and customer service skills. Provides support to the Director in managing ... and merit increase recommendations for exempt staff and presents recommendations to Director . + Optimizes customer feedback systems and measurement reports using… more
- Boston College (Chestnut Hill, MA)
- …and belonging while actively promoting team members who contribute to the success of University Advancement. See below the current opportunity to begin (or ... return to!) your Boston College experience! **Job Description** The Assistant/Associate Director of Annual Giving Reunion Programs reports to the Director of… more
- Merck (Boston, MA)
- …process improvement to join our highly talented Global Operational Excellence team. This director -level position can be based at any of our locations worldwide. In ... settings. Under the direction of the Regional Site Support Director , the MPS Technical Director will work...and effective progress with each successive engagement at a customer + Manage end-to-end Line of Business process improvements… more
- State of Massachusetts (Woburn, MA)
- …child support and municipal finance laws in ways that are innovative, customer -focused and transparent. *Division Overview* The mission of DOR's Child Support ... child support and health insurance orders. Much of our success depends on collaborations with a wide variety of...of state agencies and private entities. * * *Regional Director /CSS Northern Regional Office** * The Massachusetts Department of… more
- Harvard University (Cambridge, MA)
- …Location:USA - MA - Cambridge Business Title:Program Director , Executive EducationSub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :058Time ... encouraged to apply; we value employees with a willingness to learn: + Strong customer service skills + Project management experience + Demonstrated success in… more
- Harvard University (Cambridge, MA)
- 66505BRAuto req ID:66505BRJob Code:FN0362 Financial Operations Director Department Office Location:USA - MA - Cambridge Business Title:Chief Procurement ... Office/Senior Director of Strategic ProcurementSub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :062Time Status:Full-time Union:00 - Non Union,… more
- Boston University (Boston, MA)
- About the Role Boston University Admissions seeks a Senior Assistant Director of Visitor Experience. The Senior Assistant Director has the primary responsibility ... over 80,000 visitors to campus annually. The Senior Assistant Director works closely with the Associate Director ...and support to establish guidelines and standards for exceptional customer service for all staff working at the Center.… more
- Iron Mountain (Boston, MA)
- …welcome your unique contributions? If so, let's start the conversation. **Senior Director Global Risk Management** **This position is a Senior Director -level ... to the Vice President of Global Safety, Risk & Security (GSRS).The Senior Director is a strategic leader responsible for identifying and mitigating risks for the… more
- Robert Half-Robert Half Corporate (Boston, MA)
- …and/or management or equivalent experience required. + Proven performance in talent manager/ director role. + Demonstrated success in business generation, leading ... **JOB REQUISITION** Director of Permanent Placement Services (Finance and Accounting)...internal staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and… more
- Ensono (Boston, MA)
- …sales associates, ensuring they have the skills and knowledge to deliver excellent customer service and value propositions. The Sales Director will work closely ... Sr. Director , EnterpriseRemote - United StatesJR010811 At Ensono, our...aiming to utilize company resources effectively to ensure client success , address satisfaction issues, and manage renewals and potential… more
- Red Hat (Boston, MA)
- …and annual revenue and growth targets. The Red Hat Sales team is looking for a Director to join us. In this role, you will motivate, coach, and mentor your sales ... a team in a fast-growing, fast-paced environment. As a Director , you will also need experience selling complex software...at key accounts and promoting business initiatives for future success within your assigned region. In addition to selling,… more
- Norstella (Boston, MA)
- …go to market support for the commercial products but also the ongoing delivery, customer experience and organic product growth + Director will be responsible for ... Director , Data Operations Company: MMIT Location: Remote, United...and offerings in a fast-paced environment, ensuring strategic positioning, customer satisfaction, and market leadership. **Qualifications:** + This is… more
- Astrix Technology (Boston, MA)
- …and communication across departments, including marketing, finance, product development, and customer success . + Partner with finance to develop sales ... **Executive Director , Sales Operations** Reports To: Commercial Leader FLSA...Sales Operations plays a critical role in shaping the success and growth of the organization, driving sales excellence,… more
- Evolent Health (Boston, MA)
- …the mission. Stay for the culture. **What You'll Be Doing:** As a Medical Director for the Musculoskeletal department, you will be a key member of the utilization ... + Reviews statistical sample of cases for Field Medical Director audits and makes recommendations into the types of...to assist with all types of audits including Interrater, Customer , Clinical quality, and/or confirmation of process changes. +… more