- Conviva (Boston, MA)
- …caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Performs… more
- Commonwealth Care Alliance (Boston, MA)
- …Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, ... Senior Care Options (SCO) and One Care Programs. The Provider Services Representative (PSR) position is responsible for providing accurate, prompt, and courteous … more
- State of Massachusetts (Boston, MA)
- …plan information, and benefit support. Through exposure to plan rules and benefits a Member Service Representative may develop expertise and skill to assume ... and 68,000 retirees. Through the MSRB Call Center a Member Services Representative I serves as initial...pension verifications. * Maintain a high level of customer service at all times. * Research member … more
- Everlight Solar, LLC. (Boston, MA)
- …individual to join the Everlight Solar team as a Customer Service Representative ! This is a FULLY REMOTE , full-time, entry level, evening shift position, ... with some weekend work. The Customer Service Representative will act as a connection,...capabilities + Ability to work independently and as a member of various teams and committees + Strong attention… more
- Eaton Corporation (Manchester, NH)
- Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative . The expected annual salary range for this role is $78750.0 - $115500.0 a ... & Systems Division is seeking a Senior Field Service Representative to join our team. Eaton...radius of the work locations listed. Active Duty Military Service member candidates are exempt from the… more
- CVS Health (Boston, MA)
- …to answer the unasked questions, eg additional plan details, benefit plan details, member self- service tools, etc. Uses customer service threshold framework ... convenient and affordable. **Position Summary** **This role is fully remote . Must live in the following time zones, EST,...to make financial decisions to resolve member issues. Explains member 's rights and responsibilities… more
- Merck (Boston, MA)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Dana-Farber Cancer Institute (Brookline, MA)
- The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience and their ... a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple...onsite in Boston, MA and 4 days per week remote .** **T** **he selected candidate may only work remotely… more
- STERIS (Boston, MA)
- …equipment. This is a remote based Customer facing position. To support and service our customers in this assigned territory candidates must be based out of one ... Clinical Sales Support Representative (Boston, MA) Req ID: 44927 Job Category:...by providing innovative healthcare and life science product and service solutions around the globe. How You Will Make… more
- Elevance Health (Manchester, NH)
- **Customer Care Representative I** **Location:** Remote , within 50 miles of an Elevance Health pulse point. **Hours:** An 8-hour shift, Monday - Friday, between ... 8 am - 6 pm EST. The **Customer Care Representative I** is responsible for successfully completing the required...and analyzes data to address operational challenges and customer service issues. + Provides external and internal customers with… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- Lead Product Support Representative **General Information** Ref #: 20240040141 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: Alpharetta - ... our valued customers a world-class product support experience. As an experienced member of our Global Support team, you'll bring expert-level domain knowledge and… more
- Medtronic (Boston, MA)
- …payroll and payroll tax process support as a project team member on departmental and cross-functional initiatives and independently perform specialized ... function-related processes and analysis. This position is a remote role and can reside anywhere in the US....cases to determine action needed and provide excellent customer service to resolve employee questions and meet service… more
- Suffolk University (Boston, MA)
- …/ Python Developer, Legal Innovation and Technology Lab - Clinical Fellow ( Remote ) Staff Exempt Boston, Massachusetts Apply Description The Developer will work ... maintain and support the Lab's existing Java-based electronic filing service provider software that integrates with the Tyler Technologies...the Legal Innovation and Technology Institute . As a member of the LIT Lab, the Developer will work… more
- Ryder System (Boston, MA)
- …debt expense, loss or other major dispute adversely impacting financial metrics or service levels **SKILLS** + Ability to develop an understanding and familiarity of ... the customer's processes, build rapport, and provide quality customer service in order to optimize receivables and provide timely...management + Ability to work independently and as a member of a team + Capable of multi-tasking, highly… more
- Ryder System (Boston, MA)
- …projects and/or perform a vendor management role with third party service providers. **ESSENTIAL FUNCTIONS** The IT CSS Application Development Manager provides ... organization (peers, work groups, customers, supervisors) Ability to work independently and as member of a team Flexibility to operate and self-driven to excel in a… more
- Medtronic (Boston, MA)
- …you can thrive. This position has the responsibility and authority to provide remote and on-site technician support to Midas Rex drills and driving customer ... satisfaction through service . It also needs strong communication skills as it...locations. + Travel to sites to work as a member of the local team to provide efficient repair… more
- Health Plans, Inc. (Westborough, MA)
- …for assisting the Vice President of Client Services, Account Manager and Client Service Representative with the plan implementation for new clients, as well ... Account Coordinator will assist the Account Manager and Client Service Representative in the coordination of the...+ Ability to work both independently and as a member of the team. + Ability to anticipate and… more
- HealthEdge Software Inc (Boston, MA)
- …passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our ... with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with… more
- HealthEdge Software Inc (Boston, MA)
- …engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The ... a digital transformation, reduce costs, and improve both clinical outcomes and the member experience. **What you bring:** + **RN/NP/MSN** with **10+ years of health… more
- HealthEdge Software Inc (Boston, MA)
- …engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The ... digital transformation, reduce costs, and improve both clinical outcomes and the member experience. **Your Impact:** + Proactively monitor and interpret NCQA, URAC,… more