- Wolters Kluwer (Boston, MA)
- **Permanent remote role. Candidate can be located anywhere in the US** The Senior Customer Success Associate (Enterprise Client Team) leads advanced, ... times, fees, and renewal data + Delegates research functions to Customer Success Associates with appropriate oversight + Communicates directly with government… more
- Wayfair (Boston, MA)
- …Wayfair suppliers with competitive and convenient logistics solutions. We are currently seeking a Senior associate to drive and manage a portfolio of key Wayfair ... to 2 years in transportation customer service, account management and/or customer success , operations, logistics or a supply chain environment. Experience in… more
- Wayfair (Boston, MA)
- Wayfair is seeking a collaborative, innovative, and adaptable Senior Associate to join our Global Customer Service Change Management team. The Change Manager ... a highly collaborative, cross-functional team, driving forward the future of customer service operations. What You'll Do Ensure organization's change management… more
- Wayfair (Boston, MA)
- Senior Associate , Catalog Merchandising The Catalog Merchandising team's mission is to deliver rich, confidence-inspiring merchandising for customers and ... be the most confidence-inspiring and inspirational home shopping destination, (2) build lasting customer trust in our offering, and (3) enable our suppliers to drive… more
- Wayfair (Boston, MA)
- …a win-win-win for our customers, suppliers, and Wayfair. We are looking for a Senior Associate to help plan, execute and launch best-in-class Event Curation for ... Exceptional communication skills, both written and verbal, for internal and customer -facing communications Ability to manage and prioritize projects with multiple… more
- Wayfair (Boston, MA)
- …team. In this role, you will be dedicated to delivering a superb customer experience by making excellent assortment decisions informed by our wealth of browsing ... You'll need to be able to gain buy-in from senior leaders and cross-functional teams to accomplish your goals....unique perspectives make us stronger, smarter, and well-positioned for success . We value and rely on the collective voices… more
- Wayfair (Boston, MA)
- …problems to actionable insights and data driven solutions to improve the customer experience and drive post order improvements for Wayfair Professional. They will ... indicators and work collaboratively to improve the quality of our customer experience Communicate regularly with cross functional partners to understand business… more
- C-4 Analytics (Wakefield, MA)
- …levels of accountability and customer service. We are currently hiring for a Senior Client Onboarding Specialist as we look to expand our team and support our ... Senior Client Onboarding Specialist, REMOTE / Hybrid (Wakefield,...and developing kick-off materials. + Work closely with the Associate Vice President of Client Onboarding & Success… more
- Fujifilm (Boston, MA)
- …The following Manager/supervisor level roles will directly report to the Senior Director Global Quality Systems: Director QA, Associate Director ... **Overview** The Senior Director Global Quality Assurance, Audits & Inspections...most:human lives. FUJIFILM Diosynth Biotechnologies (FDB) is transforming the customer experience - using trust as the cornerstone of… more
- SMX (Boston, MA)
- …SME, lead project architect, as well as performing capture support. The ideal Senior Solutions Architect will develop and translate customer requirements into ... Senior Solutions Architect (Remote) (1752)at SMX(View all jobs)...approved solutions. The SSA will be responsible for translating customer requirements and needs into proven, fully documented, and… more
- Penske (Medford, MA)
- …and its associates are driven by a dedication to excellence and a commitment to customer success . Visit Go Penske to learn more. Job Category: Sales/ Customer ... Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide… more
- State of Massachusetts (Haverhill, MA)
- …the goal of student success . * Job Description:* *POSITION: Full-Time Senior Project Manager (Staff Associate ):* Administration & Finance; Haverhill Campus; ... component of the VP Area of Administration & Finance (A&F) strategies, the Senior Project Manager will support college initiatives being led by A&F directors.… more
- Dana-Farber Cancer Institute (Boston, MA)
- …(DFCI) is seeking a visionary leader to join our team as the Senior Director of Product and Technology, serving our esteemed research community. This pivotal ... in product management, systems integration, data acquisition, and IT infrastructure. The Senior Director will be responsible for steering the strategic planning and… more
- Boston University (Boston, MA)
- …Center (the Center), which welcomes over 80,000 visitors to campus annually. The Senior Assistant Director works closely with the Associate Director for ... About the Role Boston University Admissions seeks a Senior Assistant Director of Visitor Experience. The ...and support to establish guidelines and standards for exceptional customer service for all staff working at the Center.… more
- Wolters Kluwer (Boston, MA)
- …the sales process, and develop or maintain internal relationships alongside Solution Sales, Customer Success , and Sales Support team members. **Key Tasks: ** + ... shape the prioritization of key product enhancements + Work with Solution Sales, Customer Success , and Sales Support to identify, pursue, and close opportunities… more
- Boston University (Boston, MA)
- …tion . The Senior International Student Advisor will report to the Associate Director for Student Services but will also assist the Assistant Director for ... The Senior In te rna tio na lStudent Ad...in order to apply immigration regulations accordingly. Provide excellent customer service, outreach services to stakeholders, as well as… more
- Amazon (Boston, MA)
- …with AWS, you will be responsible for the technology strategy and senior level relationships with strategic partnerships within the AWS Software Partner path. ... your understanding and create working concepts. You should possess customer -facing skills that allow you to represent AWS well...well with partners and customers and drive discussions with senior personnel, as well as a technical background that… more
- ARCO (Framingham, MA)
- …for individual success among our associates, ARCO is a 100% associate -owned company. Through our Employee Stock Ownership Plan (ESOP), each associate ... superior solutions, cultivating our award-winning workplace culture, and driving success at all levels of the business. We are...the business. We are looking for a highly motivated Senior Project Manager to join our team of experts… more
- Chewy (Boston, MA)
- …and strategic Senior Employee Engagement Manager to join our world-class Customer Service (CS) organization! We recognize the impact of employee engagement on ... organizational success and are committed to enhancing our workplace culture....engagement and satisfaction across our organization. Reporting to the Associate Director of Employee Engagement for Customer … more