- ZOLL Medical Corporation (Chelmsford, MA)
- …diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.Job SummaryThe Senior End User Services Specialist is a key ... in the ZOLL Global IT Technology Services organization. The Senior End User Services Specialist...in customer service enabling this person to provide comprehensive end user service support to… more
- KPMG (Boston, MA)
- …Qualifications: + Minimum three years of recent experience in a customer success, user support , or client service role, preferably within the technology, ... **Business Title:** Senior Specialist, User Success Manager **Requisition...adoption of new apps by conducting training sessions, creating user guides, and providing ongoing support to… more
- Cardinal Health (Boston, MA)
- …solutions based on relationships with business leaders to improve the front- end experience. Digital Marketing & eCommerce is responsible for developing and ... all digital channels while making it easy for a user and/or customer to accomplish their intended task(s) and...specifications. + Presents design work to multiple teams and senior leadership for review and feedback. **_Qualifications_** + 5+… more
- Wayfair (Boston, MA)
- …countries Wayfair operates in. This role is for someone who is passionate about user research and human centered design, and has a desire to help deliver positive ... consumer experiences through research. What You'll Do As a User Researcher on the Storefront team, you will be...will be empowered to plan and run research projects end -to- end , including defining clear problem statements, framing… more
- The MITRE Corporation (Bedford, MA)
- …values team spirit, creativity, technical enthusiasm, and an unwavering commitment to the end user . Roles & Responsibilities: The successful candidate will be ... make, then choose MITRE-and make a difference with us. Department Summary: MITRE's User Experience, Visualization, and Decision Support department is seeking a… more
- Marriott (Boston, MA)
- …capabilities and emerging technologies to ensure that Marriott has the right platforms to support end user experience monitoring and remote control. + ... is responsible for the licensing, design, implementation, maintenance, and optimization of the End User Technology tools. They will work closely with IT teams,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to:** 1. Responsible for Level 2 support providing intermediate to advanced support . Consistently exceeds end user expectations by meeting established ... resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all...experience required in 3 plus years of Service Desk/Field/IT Support experience supporting a large enterprise of end… more
- Harvard University (Cambridge, MA)
- …oversee, and conduct user research and stakeholder interviews to gather end user feedback. + Coordinate activities between product components by aligning ... + Collaborate with internal and external product teams to determine, document, and prioritize end - user needs. + Consult with teams to write requirements/ user … more
- Wolters Kluwer (Waltham, MA)
- ** Senior CX/UX Researcher - Hybrid PA/MN/IL/WI/FL R0043585** **Job Description** **About the Team** Wolters Kluwer's Digital Experience Group (DXG) creates products ... love, while also working for our business. **About the Role** The Senior CX/UX Researcher is responsible for enhancing our customer-facing products and solutions… more
- Deloitte (Boston, MA)
- …for cutover, cutover training, defining support procedures and supports end -to end Lead-to-Cash implementations. Senior Consultants support ... Configure, Price, Quote (CPQ) Senior Consultant A CPQ Senior Consultant...and helps manage cross team dependencies for advancement of end -to- end Lead-To-Cash solution. Recruiting for this role… more
- Wayfair (Boston, MA)
- Senior Product Design Lead - Partner Home Advertising Team This is an onsite role. Employees are expected to be in our Boston or Toronto office Tuesdays-Thursday, ... products, and grow/optimize their product sales strategies. Our scope includes the end -to- end supplier-facing advertising experience within Partner Home, as well… more
- BAE Systems (Nashua, NH)
- …Assist in driving user adoption and measuring success + Provide end user as well as developer support + Maintain a prioritized list of requests/projects ... as IT and beyond + Document business leader and end user requirements for application enhancements, new...education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life,… more
- Bright Horizons (Newton, MA)
- …and enrolling children, supporting day-to-day operations, and providing analytics to senior management. If you are passionate about designing and building software ... that improves the user experience for your customers, we want to hear...to hear from you! We are looking for a senior full stack developer with the advanced skills needed… more
- Marriott (Boston, MA)
- …reliability. + Demonstrates continuous improvement through metrics of quality consistency and end user satisfaction. + Works with application development service ... of design, asset management and procurement systems, managing internal and external user expectations and operations. The Senior Director collaborates with… more
- Harvard University (Cambridge, MA)
- …teams. + Organizes and facilitates internal stakeholder groups to obtain end user perspectives on vendor relationships and requirements, system ... works in close consultation with internal stakeholders across the university to define end - user requirements and ensure that the University's procure to pay… more
- Commonwealth Care Alliance (Boston, MA)
- **Why This Role is Important to Us:** The Senior Software Engineer will support , maintain, & develop CCA business applications and integrations. This position ... within the Product Engineering team, involved in various stages of the end -to- end software development lifecycle, with specific responsibilities related to the… more
- Commonwealth Care Alliance (Boston, MA)
- **Why This Role is Important to Us:** The Senior Salesforce Engineer will support , maintain, & develop CCA business applications and integrations. This position ... within the Business Transformation team, involved in various stages of the end -to- end software development lifecycle, with specific responsibilities related to… more
- HealthEdge Software Inc (Boston, MA)
- …of the market needs, the competitive landscape, and a genuine empathy for the end user . They bring energy, curiosity, and passionto each interaction.The role ... requires a deep understanding of healthcare user behavior,product management,and a passion for creating world class...througha new approachthat uses high-tech to deliver the high-touch support people need, when and where they need it.… more
- Marriott (Boston, MA)
- …capabilities and emerging technologies to ensure that Marriott has the right platforms to support end user experience monitoring and remote control. + ... directly to the Director - Messaging & Collaboration, the Senior Product Owner - Exchange/Email Security is responsible for...and delivery of responsible platforms. + Advocate for the end user by developing a deep empathy… more
- Marriott (Boston, MA)
- …capabilities and emerging technologies to ensure that Marriott has the right platforms to support end user experience monitoring and remote control. + ... directly to the Director - Messaging & Collaboration, the Senior Product Owner - Entra ID/Active Directory is responsible...and delivery of responsible platforms. + Advocate for the end user by developing a deep empathy… more