• Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …seeking technical assistance within the End User Support Contact Center. The primary role of the* Service Desk Analyst *is to handle the processing of Tier 1 ... customer service and problem resolution to all supported customers.If the Service Desk Analyst is unable to resolve a reported incident or request,… more
    State of Massachusetts (11/14/24)
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  • Tier 1 Service Desk Analyst

    Insight Global (Boston, MA)
    …Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front line for the ... and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) - Proven expertise with… more
    Insight Global (12/10/24)
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  • Service Desk Analyst

    Beth Israel Lahey Health (Charlestown, MA)
    …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
    Beth Israel Lahey Health (12/10/24)
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  • Service Desk Analyst

    State of Massachusetts (Boston, MA)
    *OFFICE of the COMPTROLLER (CTR)* * * * Service Desk Analyst , EDP II* * * *Enterprise Systems Services (ESS) Team */ /* *FY25-013* * * *_About the Office of ... 150 state departments, and external vendors. *_PositionSummary_* * * CTR is seeking*a Service Desk Analyst *to join our team and ensure IT support for the… more
    State of Massachusetts (12/12/24)
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  • Service Desk Analyst

    Beth Israel Lahey Health (Charlestown, MA)
    …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support.** **Diagnose… more
    Beth Israel Lahey Health (12/10/24)
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  • IT Help Desk Technician

    Zones LLC (Boston, MA)
    …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience troubleshooting Desktop hardware… more
    Zones LLC (11/06/24)
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  • Desktop Support

    TEKsystems (Allston, MA)
    Description The Tier 1 to Tier 2 Service Desk Analyst will provide technical support to users and systems within a manufacturing environment. The ideal ... a range of ticket requests, ensuring timely resolution and excellent customer service . Support and manage Active Directory, Windows OS desktop, and O365… more
    TEKsystems (12/24/24)
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  • Help Desk Analyst

    Robert Half Technology (Cambridge, MA)
    Description We are seeking a diligent Help Desk Analyst to join our team in the education sector based in Cambridge, Massachusetts. This position offers a ... long-term contract employment opportunity. In the role of a Help Desk Analyst , your responsibilities will include providing technical support to students and… more
    Robert Half Technology (12/14/24)
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  • Engineering Tools Technical Support Analyst

    BAE Systems (Hudson, NH)
    …include developing and executing installation procedures, testing, troubleshooting, responding to service desk break/fix tickets and service requests, ... a job opening for an Engineering Tools Technical Support Analyst for our New Hampshire facilities. As a key...Support users in a timely manner using ServiceNow Help Desk ticketing system. Interested candidates should have good communication… more
    BAE Systems (12/13/24)
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  • Digital & IT Analyst

    Parker Hannifin Corporation (Woburn, MA)
    …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...least 2 years of experience in a support or service role, actively interacting with customers on a regular… more
    Parker Hannifin Corporation (12/06/24)
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  • Senior Business/Systems Analyst

    MIT Lincoln Laboratory (Lexington, MA)
    …tools to enhance ITSM processes, such as incident categorization, root cause prediction, and service desk automation. + Partner with technical teams to pilot and ... stakeholders to deliver optimized workflows, actionable analytics, and enhanced service delivery. The Senior Business Analyst will be part of the IT Service more
    MIT Lincoln Laboratory (12/20/24)
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  • CLO Analyst , Senior Associate

    Morgan Stanley (Boston, MA)
    …Management (MSIM) is one of the largest global asset management organizations of any full- service securities firm, with more than 40 years of history, a presence in ... March 31, 2024. MSIM strives to provide outstanding long-term investment performance, service and a comprehensive suite of investment management solutions to a… more
    Morgan Stanley (12/19/24)
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  • Applications Programming Analyst

    Sevita (Boston, MA)
    …within the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers ... impacts the lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new initiatives and enhancements… more
    Sevita (11/09/24)
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  • Senior Compliance Analyst (Interpretation…

    Prime Therapeutics (Boston, MA)
    …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
    Prime Therapeutics (12/17/24)
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  • Sr. Compliance Analyst (Regulatory…

    Prime Therapeutics (Boston, MA)
    …and drives every decision we make. **Job Posting Title** Sr. Compliance Analyst (Regulatory Intelligence and Assessment) - Remote **Job Description** The Senior ... Compliance Analyst assists in the implementation of Prime's compliance programs...requests for information and proposals, + Develop/revise/maintain departmental SOPs, Desk Top Procedures, and source documentation + Assist with… more
    Prime Therapeutics (12/17/24)
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  • Senior Engineer I - Laboratory IT

    Novo Nordisk (Lexington, MA)
    …security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. Essential ... Functions + Provides technology support and service : + Develops strategies and processes to ensure that...troubleshooting situations + Understanding of remote support and help desk ticketing systems + Preferred experience includes: + Experience… more
    Novo Nordisk (12/18/24)
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