- Lumen (Boston, MA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr . Lead Support Desk Associate is responsible for possessing an ... matter expert for all internal/external questions and escalations around these processes. The Sr . Lead Support Desk Associate supports the SSC and Sales… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator to provide user support and customer service on government customer computer ... USD $86,700.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4552/ senior -service- desk -administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4552_ **Category** _IT… more
- WSP USA (Boston, MA)
- …of IT service offered to its employees by providing them a varied but unified support structure consisting of a remote service desk , a self-service portal, and ... is to independently resolve IT needs directly in the workplace. As an Onsite Support Technician, you will be an empathetic problem-solver on the frontlines of WSP's… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and timely ... follow up of service requests/incidents. The Senior Field Support Technician interacts with all...work experience required in 3 plus years of Service Desk /Field/IT Support experience supporting a large enterprise… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and timely ... follow up of service requests/incidents. The Lead Field Support Technician interacts with all...staff. Acts as an escalation point for the Service Desk and Field Support . (essential) 6. Possess… more
- The LEGO Group (Boston, MA)
- Senior Sourcing Manager (Semiconductor ASIC Design) + **Location** + Boston, Massachusetts, United States of America + London, United Kingdom + Singapore, Singapore ... + Develop and maintain deep commercial relationships at core technology suppliers. Lead commercial discussions with suppliers and be the main contact point for… more
- Marriott (Boston, MA)
- …organization design + Knowledge of AI/ML solutions and their application within a Service Desk or IT support organization + Experience leading global teams with ... adapts to evolving business and technology environments + Collaborate with other senior leaders to ensure ServiceNow Platform strategies support Global… more
- Stantec (Burlington, MA)
- Senior Process Engineer, Industrial Water - ( 2400033D ) **Description** Many of the world's top engineers and scientists come together in our Water business because ... growing Process & Industrial Water practice is seeking a highly motivated Senior Process Engineer with industrial process, application, and operations experience to… more
- The LEGO Group (Boston, MA)
- Senior Engineer, Firmware + **Location** Boston, Massachusetts, United States of America + **Job ID** 0000018622 + **Category** Engineering & Science **Job ... Group in Boston! **Core Responsibilities** + Serve as a senior individual contributor to develop embedded firmware for highly...highest quality standards here at the LEGO Group. + Lead by example by demonstrating excellence in abstract problem… more
- Stantec (Burlington, MA)
- Senior Project Technical Leader, Conveyance - ( 24000335 ) **Description** Many of the world's top engineers and scientists come together in our Water business ... us, H2O+U. **Your Opportunity** We are looking for a talented Water/Wastewater Treatment Senior Project Technical Leader, that wants to be part of a purpose-driven… more
- The LEGO Group (Boston, MA)
- Senior Manager, Mechatronics Engineering + **Location** Boston, Massachusetts, United States of America + **Job ID** 0000018567 + **Category** Engineering & Science ... systems. + Contribute to a larger simulation capability growth strategy, and support of the team in delivering with engineering excellence regarding multi-physics… more
- Novo Nordisk (Lexington, MA)
- …Solid understanding of relational databases (eg MSSQL/Oracle) + Understanding of remote support and help desk ticketing systems + Excellent troubleshooting ... ingenuity and innovation. And our competitive compensation package and support of a healthy work-life balance all add to...Are you ready to make a difference? The Position Senior Engineer - R&D Laboratory Systems IT will be… more
- The LEGO Group (Boston, MA)
- Senior Procurement Manager + **Location** Boston, Massachusetts, United States of America + **Job ID** 0000017760 + **Category** Project / Program Management **Job ... as this team's partners are located in Asia and Europe. **Core Responsibilities** + Support and implement the critical initiatives of the Creative Play Labs group. +… more
- The Hartford (Boston, MA)
- Sr Cons Strat Initiatves - NS07BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. ... the future. The Middle and Large Commercial Digital Acquisition and Solutions Lead will play a pivotal role in relationship management, production performance and… more
- The LEGO Group (Boston, MA)
- Senior Manager, Retail Excellence + **Location** Boston, Massachusetts, United States of America + **Job ID** 0000018340 + **Category** Sales, Marketing & Product ... category, analytics and insights and Business Unit experts to lead how we show up at the shelf for...our listed qualifications for this role, please apply. We support our employees in being there for the moments… more
- Bright Horizons (Newton, MA)
- …+ Network administration, functionality, security, compliance and maintenance + Acts as lead and support point person for any escalated issues + ... organizational data security best practices + 'Second/Third level' of support for IT service desk . Escalates unresolved...'Second/Third level' of support for IT service desk . Escalates unresolved problems to other systems staff or… more
- Harvard University (Cambridge, MA)
- 64555BRAuto req ID:64555BRJob Code:387058 Library Sr Specialist Department Office Location:USA - MA - Cambridge Business Title:Head of Research ServicesSub-Unit: ... circulation, and patron scanning services. + Coordinates and schedules reference desk coverage; covers regular shifts at the Schlesinger Library reference … more
- ThermoFisher Scientific (Waltham, MA)
- … Support + Able to perform the following without direct involvement from manager, senior team member, or lead + Provide resolutions for users for Corporate ... Description** **Position Description** + Corporate Infrastructure and Security Site Support **Qualifications** + Bachelor's Degree preferred. Combination of experience… more
- Staples (Framingham, MA)
- …with senior level sales customers (ASDs, AVPs, VPs) regarding Prospect Desk processes and deployments. + Provide a support service and interface ... binds us together. Our world class sales and sales support teams work directly with businesses of all sizes...directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements. + Ability to… more
- CompuCom (Andover, MA)
- …solutions and code red (outage escalation processes), etc. **Duties and Responsibilities:** + Lead and manage the 24x7 Global Service Desk providing local and ... The **Director** will have responsibility for the IT Service Desk , change management, cloud provisioning and FinOps, monitoring and...high level of customer satisfaction with measurable KPIs + Support a 24x7 Command Center with 5 9's uptime… more