- Pegasystems (Waltham, MA)
- Sr . Manager - Customer Service Strategy and GTM Job Category: Sales Strategy & Operations Location: US - Massachusetts - Remote | US - Massachusetts - ... Waltham + ShareCopying **Meet Our Team:** The Customer Service & Sales Automation Strategy and GTM team lives within the wider GTM organization, which builds the… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy's Communications & PR team is seeking a ** Manager , Customer Service Communications III** at corporate offices in Plantation, FL or ... One of Chewy's key differentiators is our world-class, award-winning customer service . We provide service ...Serve as a trusted partner and communications advisor to Senior Leaders and Program Managers to enhance and support… more
- Wolters Kluwer (Boston, MA)
- …text message or applicable tech stack application + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/ service ... the US + Partner closely with an assigned Account Manager to ensure customer retention/success and work...develop deep relationships with customers and prospects + Strong Customer Service skills + Enthusiasm and eagerness… more
- Amazon (Boston, MA)
- …solving complex problems for bringing new capabilities to our business customers. Sr . Account Manager will be part of our Service Providers Team. As a Sr ... creation and playbook enhancements to improve customer experience and accelerate customer adoption of service solutions * Proactively identify, deep dive,… more
- Robert Half Finance & Accounting (Newton, MA)
- Description We are offering an exciting opportunity for a Tax Senior in our CPA firm located in Newton, Massachusetts. This role involves a range of ... client inquiries and tax notices from the Internal Revenue Service , State, and Local tax authorities * Assist in...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- Amazon (Boston, MA)
- …potential and sustainable business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager , you will be responsible for ... Description AWS is seeking a Customer Solutions Manager (CSM) team for...program completion - 4+ years of experience in a customer -facing role, engaging with senior customer… more
- Under Armour, Inc. (Boston, MA)
- …reference models, and alignment with the target enterprise architecture vision. As a Senior Manager , Solution Architect of Marketing Technology at Under Armour, ... new solutions within the Marketing space including Email Marketing, Customer Service and Customer Data...quality and adherence to architectural standards. In addition, the Senior Manager , SA is responsible for managing… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …*Strong knowledge of technical product support and the underlying technologies *Excellent customer service skills and demonstrated track record in communicating ... Sr . Manager , Product Support **General Information**...execution within the support teams to provide consistently high-quality service which drives customer success * Provide… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- Sr . Global Technical Account Manager **General...Qualifications: * 1-2 years HCM experience * 3-5 years customer service experience * 3-4 years account ... www.ukg.com/careers \#WeAreUKG **Description & Qualifications** Description About The Role: The Sr . Global Technical Account Manager provides technical support… more
- Amazon (Boston, MA)
- …Services (AWS) is seeking a highly capable, self-directed Sr . Partner Marketing Manager to help drive customer adoption of AWS's Cloud Services through our ... marketing ideas to combine with extensive analytic and data-driven customer demand generation experience. Relentless focus on the end...to cloud services that power strategic workloads. In the Sr . Partner Marketing Manager , Generative AI role,… more
- Sumitomo Pharma (Marlborough, MA)
- …seeking a dynamic, highly motivated, and experienced individual for the position of ** Sr . Manager , Medicaid Contract Administration.** The Sr . Manager ... implementation and payment process. + Lead subject matter expert (SME) for shared service model. + Experience in processing Medicaid rebates preferably using Model N… more
- Amazon (Boston, MA)
- …make history? Do you think fast, dive deep, and get things done? We are seeking a Sr . Product Manager - Technical to join our team to lead the development of ... then join our team. We are looking for a customer obsessed product manager who enjoys discovering...two days the same. You are a business owner, customer -facing representative for the service , and point… more
- Amazon (North Reading, MA)
- …Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr Technical Infrastructure Program Manager , Deploy & Ramp Up, you will take ... products' lifecycle (from product development and deployment through to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Amazon (Boston, MA)
- Description PXT Employee Onboarding & Administration (EOA) is looking for a Sr . Risk and Controls Manager to join the Risk, Compliance, and Policy team (RCP). As ... the Sr . Risk and Controls Manager you will...communication skills will enable you to directly influence our customer business and technology decisions and quickly triage issues… more
- Quickbase (Boston, MA)
- Job Title : Sr . Manager , Professional Services Operations Department : Professional Services Location : Hybrid, 2 days a week in Boston Office Manager : ... Senior Director, Professional Services Summary Description of Position The Manager of Professional Services Operations will be detail-oriented and highly… more
- Amazon (Boston, MA)
- …benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with senior customer executives, technologists ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...product management experience. - -Ability to credibly coordinate between service teams and customers to meet unique customer… more
- UKG (Ultimate Kronos Group) (Boston, MA)
- Sr Services Enablement Manager **General Information** Ref #: 20240040017 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: USA - USA - ... dedicated and experienced individual to join the Release Readiness Team within the Customer Experience Operations Group. You will serve as a key enablement resource… more
- Hologic (Marlborough, MA)
- Sr . Product Marketing Manager - Remote...deep technical knowledge to support the sales force on service product positioning. + Collaborate on customer ... success initiatives, including strategies for subscription selling, RENEW service offerings and overall customer retention for contract-based customers. +… more
- Prime Therapeutics (Boston, MA)
- …fuels our passion and drives every decision we make. **Job Posting Title** Sr . Account Manager - Remote **Job Description Summary** **Job Description** Overall ... interface with the company's main point of contacts. + Promotes and displays customer focus, including the ability to autonomously make good judgement and decisions… more
- Amazon (Boston, MA)
- …educate customers about what is possible when you build securely on AWS. As a Sr . product marketing manager for security, identity, and compliance, you will be ... value propositions, as well as support marketing campaigns that drive customer engagement and service adoption. The ideal candidate has a passion for technology… more