- Sutherland Global Services (Boston, MA)
- …support the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our ... experience + Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding of email, TCP/IP,… more
- Acxiom (Boston, MA)
- As a Sr. Technical IT Project Manager at Acxiom, you will manage the development and execution of medium to large, complex, multi-phased projects within the ... cost, recommending budget changes to management, as needed, to support changes in project scope + Manage and communicate...Basic operating systems knowledge in the areas of Windows, Linux and VMWare. + PMP certification; Handles 2-3 complex… more
- Dynatrace (Boston, MA)
- …key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace ... in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either… more
- Dynatrace (Boston, MA)
- …key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace ... in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either… more
- Rocket Software (Boston, MA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer requests...IDMS or VSAM. + Operating system knowledge: Windows, Unix, Linux . + Database knowledge in open systems (Windows, Unix,… more
- Autodesk (Boston, MA)
- …value, reduce costs, and optimize the customer experience + Provide coaching, technical support , and career development opportunities for team members **Minimum ... solutions, and lead a team committed to excellence in service quality. Open to Remote US EAST **Responsibilities** + Lead and mentor a team of engineers, fostering… more
- Red Hat (Boston, MA)
- …stack of trusted, high-performing solutions. We offer cloud, AI, Linux , middleware, and virtualization technologies, together with award-winning global customer ... support , consulting, and implementation services. Red Hat is a...Platform BU and Product team is looking for a technical product manager for the role of Technical… more
- Humana (Boston, MA)
- …makes decisions on moderately complex to highly complex issues regarding technical approaches for project components, and performs work without direction. They ... skills to make an impact** **Responsibilities** + Deploy and provide operational support for **hierarchical NGFW policies** in **GCP** using security tags, and… more
- Fujifilm (Boston, MA)
- … Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Red Hat (Boston, MA)
- …solutions, using a community-powered approach to deliver reliable and high-performing Linux , hybrid cloud, container, and Kubernetes technologies. Red Hat helps ... operating system, and automate, secure, and manage complex environments. Award-winning support , training, and consulting services make Red Hat a trusted adviser… more
- Red Hat (Boston, MA)
- Starting with Linux and beyond, Red Hat works with upstream open source communities to make enterprise-ready software that's hardened, tested, and securely ... projects and to align development efforts to emerging national and international standards in support of Red Hat's strategy. We are looking for a person who has… more
- Confluent (Boston, MA)
- …in advancing their knowledge & abilities on their own, while also helping Technical Support + Engineers and Professional Services teams better serve your ... dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What...Machine (JVM) tuning and troubleshooting + Experience with operating Linux , you know how to configure, tune and troubleshoot… more
- Red Hat (Boston, MA)
- …Description** **About the Job** **The Red Hat AI Business Unit is looking for a technical Product Manager for a hybrid role in our Raleigh, NC or Boston, MA office. ... with other stakeholders such as marketing, field enablement, customer success and support to drive the success of OpenShift AI. Experience with Generative AI,… more
- Confluent (Boston, MA)
- …the Role:** Confluent is looking for a highly skilled and engaging Technical Instructor to deliver world-class instructor-led training (ILT) on Apache Kafka and ... but also an exceptional communicator and teacher with a passion for driving technical excellence in the partner community. **What You Will Do:** + Conduct… more
- Red Hat (Boston, MA)
- …open source stack of trusted, high-performing solutions. We offer cloud, Linux , middleware, virtualization and AI technologies, together with award-winning global ... customer support , consulting, and implementation services. Red Hat is a...eligible for bonus, commission, and/or equity. For positions with Remote -US locations, the actual salary range for the position… more
- Aurora Flight Sciences Corporation (Cambridge, MA)
- IT Support Specialist Job Code 3913 Assigned Aurora Location Cambridge, MA Locations Cambridge, MA Apply Now ... (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=AURORA&cws=37&rid=3913) IT Support Specialist Position Overview At Aurora Flight Sciences, we… more
- US Tech Solutions (Cambridge, MA)
- …strong time management skills + Efficiently manages ticket queues while providing support to onsite staff + Proficient in administrating and maintaining Windows ... Windows and Mobile OS-related hardware and software issues + Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec) + Able to troubleshoot… more
- EDB (Boston, MA)
- …Hat Openshift for database solutions. + Experience mentoring junior and mid-level technical support engineers + Ability to work cross-functionally with ... Engineer you will be a part of our Support Services team that is 100% Remote ...+ Facilitation of knowledge transfer sessions and training for technical support + Strong troubleshooting skills and… more
- Harvard University (Cambridge, MA)
- …project-specific work instructions/SOPs that may apply + Experience programming in Linux or other high-level programming languages + Experience with/exposure to ... the Harvard TH Chan School of Public Health to support our mission of health research and education, and...and implement a variety of programs utilizing SAS programs, Linux scripts, and other statistical programming languages. + Expertise… more
- Red Hat (Boston, MA)
- …open source stack of trusted, high-performing solutions. We offer cloud, Linux , middleware, virtualization, and AI technologies, together with award-winning global ... customer support , consulting, and implementation services. Red Hat is a...fixes. The ideal candidate will have deep experience with Linux fundamentals and have a proven background in building… more