- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The Tier 2 Technical Support Operations Analyst ...resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and categories to ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...or other IT related field. + Minimum of three ( 3 ) years of experience in application / infrastructure design,… more
- Oracle (Boston, MA)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added… more
- Oracle (Boston, MA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Manulife (Boston, MA)
- …discover that better can take you anywhere you want to go. The **Power Platform Technical Analyst ** will play a key role in ensuring the stability, reliability, ... Address issue and engage with users to povide Tier 2/ 3 support for Power Platform applications and...+ Act as a liaison between business users and technical teams to ensure timely resolution of issues +… more
- Oracle (Boston, MA)
- …expert medical opinion 2. Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more
- Oracle (Boston, MA)
- …escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary ... **Responsibilities** As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A… more
- Sanofi Group (Cambridge, MA)
- …with some of the highest unmet needs. We are seeking a skilled Business Process Analyst to join our Patient Support Services team, playing a critical role in ... **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst **Location:** Cambridge, MA **About the Job** Join the team… more
- Oracle (Boston, MA)
- …**Responsibilities** As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A ... 5 years Goldengate experience required. 10 years experience in technical support . 10 years DBA experience. 10...opinion 2. Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- Bright Horizons (Newton, MA)
- The Sr. IT Application Support Analyst supports the continued development.... + Experience with Dynamics CRM a plus + Technical Skills + 3 + years of SQL ... Implement and support medium-to-large scale projects while working directly with technical and functional business teams. + Log, manage, and resolve D365 … more
- Oracle (Boston, MA)
- …by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and ... **Responsibilities** QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering or related technical field 8+ years of proven professional and technical … more
- Highmark Health (Boston, MA)
- …effective August 2016) **Preferred** + Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business ... data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support … more
- State of Massachusetts (Boston, MA)
- …Status: Exempt Bargaining unit: APA GENERAL STATEMENT OF DUTIES: The Endpoint Management Analyst provides advanced technical support and systems engineering ... collaborating with cross-functional teams on strategic initiatives. * Provide advanced technical support and end-user assistance for endpoints, devices, and… more
- Forrester (Cambridge, MA)
- …alongside other key analysts; 2) bringing the right mix of both strategic and technical experiences; and 3 ) fostering a culture of collaboration across our ... **About This Role:** Forrester Research is seeking a Principal Analyst to be a critical member of the research...to generate parts or entire applications using AI agents; 3 ) AI-enhanced software development governance and risk management; 4)… more
- Tufts Medicine (Boston, MA)
- …Science Institute (CTSI) is seeking a highly motivated Software Product Development Analyst III to support clinical and translational research by extracting, ... medical device or clinical research data in a data analyst capacity. 3 . Proficiency with SQL for...with end users to understand requirements and design solutions 3 . Evaluates options and develop technical design.… more
- Forrester (Cambridge, MA)
- …AI practices research; 2) bringing the right mix of business, strategic, and technical experiences; and 3 ) fostering a culture of collaboration across our ... build an extraordinary future. **About This Role:** Forrester Research is seeking a Principal Analyst to be a critical member of the research team writing for our… more
- Beth Israel Lahey Health (Charlestown, MA)
- …variety of systems. 6. Advanced technical computer skills as required for technical support specific to functional areas and related systems. 7. Knowledge of ... taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth… more
- Oracle (Boston, MA)
- **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas, NV (Hybrid Role) Travel: Up to 25% No visa sponsorship is ... available for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you ready to make a significant impact in the exciting… more
- ABBTECH Professional Resources, Inc. (Boston, MA)
- **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a ... Salesforce Business Analyst supporting CMS, you will be trusted to work...Salesforce functionality and customer requirements. Developing, documenting, and providing technical review and validation of user stories and to-be… more
- Guardian Life (Boston, MA)
- …individual to join its Underwriting Process & Technology team. The ideal Business Analyst III candidate is someone with a strategic, innovative background, who has ... previous knowledge in Renewal Underwriting job responsibilities. The **Business Analyst III** will have a growth mindset and be...as M365 Copilot You will + Perform analysis in support of decisions on organizational design required to achieve… more
- ThermoFisher Scientific (Waltham, MA)
- …Conditions** Office **Job Description** **Position Title: Senior Supply Chain Analyst - Kinaxis Supply Chain Transformation** **Locations: Asheville, NC - ... growing efficiency in their laboratories, we are here to support them. Our distributed team of more than 125,000...We are seeking a highly motivated and experienced Business Analyst III to join our LPG (Laboratory Products Group)… more