- Robert Half Technology (Ithaca, NY)
- …hardware systems. Requirements * Possess a minimum of 2 years of experience as a Help Desk Analyst or in a similar role. * Proficient in Database management ... and Computer Hardware. * Experience in Configuration Management and Deployments. * Familiarity with Desktop Hardware and Hardware & Software Installation. * Ability to perform Hardware configuration, Hardware Installation, and Hardware Troubleshooting. *… more
- Robert Half Technology (Ithaca, NY)
- …to existing functionality and documenting these for use by Tier I and Tier II teams. Responsibilities: * Provide Tier III support, the highest level of support ... process * Document developed fixes or modifications for use by Tier I and Tier II teams * Specialize in the program or application, with the potential to include… more