- Molina Healthcare (Spokane, WA)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members ... designing, implementing, monitoring, and evaluating metrics that measure call center agent productivity. * Working knowledge of medical/ pharmacy terminology… more
- Molina Healthcare (Spokane, WA)
- …providers, members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. **Required Qualifications** * At least 1… more
- Molina Healthcare (Spokane, WA)
- …**Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... support for day-to-day pharmacy operations as delegated. * Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to… more