- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... the customer experience and build relationships. The Call Center Specialist will listen to the...Center Specialist will exemplify the highest level of customer service with a focus on efficiency… more
- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... the customer experience and build relationships. The Call Center Specialist will listen to the...Center Specialist will exemplify the highest level of customer service with a focus on efficiency… more
- National Health Care Associates (North Haven, CT)
- …every other weekend** **Must have experience in a Long Term Care setting, and customer service .** **This individual will also** **back up the Unit Manager and/or ... **-** **A Great Place to Work** Montowese Center for Health & Rehabilitation is a proud...the overall patient experience. **Essential Responsibilities:** 1. Act as customer service liaison for the facility. 2.… more
- Moses/Weitzman Health System (Meriden, CT)
- …treatment and referral for dental emergencies, after hours, for CHC patients, via on- call service . Provides timely response to calls and document results. 6. ... as needed to complete recordkeeping and laboratory work. On call requires 24-hour availability for 1-2 weeks per month....improve clinical dental skills. 7. Exhibits excellent communication and customer service skills to external and internal… more
- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- Sedgwick (Hartford, CT)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer... Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in expediting the application… more
- The Hertz Corporation (Hartford, CT)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (South Glastonbury, CT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (New Britain, CT)
- …High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Humana (Hartford, CT)
- …Qualifications** + Associate or bachelor's Degree + Previous inbound call center or related customer service experience + Healthcare experience ... skills to make an impact** **Required Qualifications** + **2 years of customer service experience** + **MUST** **reside in the Eastern or Central Time Zone**… more
- Fair Haven Community Health Care (New Haven, CT)
- …workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. + Implement tools and ... equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, operational,… more
- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! (This a remote position in Connecticut, training onsite) The Call Center ... closely .with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while...managing a high volume of incoming calls in a call center environment. Schedules patient appointments and… more
- MetLife (Bloomfield, CT)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more
- The Cigna Group (Bloomfield, CT)
- …make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access ... resources and independent judgment to deliver accurate information, exceptional service , and resolution on the first call ...field plus 2+ years of behavioral health experience. + Customer service experience + Strong time management… more
- Liberty Bank (Middletown, CT)
- …will assist in the delivery of all new hire and ongoing training for the Customer Service Center . In addition, the CSC Training & Development Specialist ... and presenting new hire and ongoing training in the Customer Service Center . + Training...plan for any project related training needs that the Call Center will need to support +… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...expected that providing applicants with the highest level of customer service is primary in all responsibilities.… more
- The Cigna Group (Bloomfield, CT)
- …Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- Eversource Energy (Windsor, CT)
- …and First Contact Resolution\. + Monitors inbound call volumes, individual and center performance and quality metrics, and customer feedback to ensure all ... years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory… more
- Capital One (Hartford, CT)
- …Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google ... + Execute E2E Dealer Navigator and product support - Call /Chat Center with inbound and outbound calls...the right to ask the agent to upgrade internet service to ensure a good customer experience.… more
