- Subaru of America (Camden, NJ)
- …requires flexibility in scheduling. The Quality Coach will partner with a Customer Advocacy Manager for a quarter and then will rotate to the next team; ... standard quality tools and practices to evaluate Customer Advocacy customer interactions fairly...Listening sessions, as well as other Customer Advocacy Department (CAD) meetings where quality … more
- TD Bank (Wilmington, DE)
- … Experience handles complaints (both Escalated and First Point of Contact) received from Customer Advocacy and Insights or supported business lines. These can be ... relevant experience **Preferred Skills:** + Multitasking/Analytical role + Good Customer Service experience background + Problem Resolution + Preferred Lending… more