- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- IHG (Petersburg, VA)
- …staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out ... are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order to ensure total guest satisfaction. +… more
- Extra Space Storage (Richmond, VA)
- …stores in the district. This location is closed on Sundays. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more ... self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Ross Stores, Inc. (Glen Allen, VA)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business… more
- Affordable Care (Midlothian, VA)
- …The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk ... **We are looking for a Front Desk Auxiliary to join our team!** **Affordable Dentures...reports, invoices and correspondence to the accounting and management service providers + Answer incoming telephone calls and provide… more
- HCA Healthcare (Ashland, VA)
- …Performs equipment and supply audits as scheduled. + Works closely with the Center Manager , Medical Staff, Front Desk Coordinator and all clinic staff to ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...assist the Patient Representative in the performance of front desk duties. + Will assist with front desk… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- HCA Healthcare (Prince George, VA)
- …screens, and x-rays sent out to other labs. + Works closely with the Center Manager , Medical Staff, Front Desk Coordinator and all clinic staff to maintain ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...are adhered to. + Is cross trained for front desk duties to include greeting patients, checking patients in/out… more
- BJs Wholesale Club (Mechanicsville, VA)
- …cashiers, SCO, and membership desk ) in the absence of the Front End Manager . + Models and provides excellent Member service , while coaching, teaching and ... the frontline in the absence of the Front End Manager . Coaches, teaches and develops all frontline team members...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates… more
- H&R Block (Richmond, VA)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- GovCIO (Richmond, VA)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Clark Construction Group, LLC (Richmond, VA)
- …be the driving force of a leadership team dedicated to providing world class service to our clients by leading, directing, and coordinating the day to day management ... Project Executive with the help of the Senior Project Manager , Project Manager and Project Engineers will...reading plans and inspecting work. The role does include desk time in the office that may require prolonged… more
- Fresenius Medical Center (Richmond, VA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FVC/FMCNA Compliance Program, including following all ... care pre, during and post procedure, under the direction of the Facility Manager and/or Charge Registered Nurse, utilizing standard nursing techniques to assist the… more
- Pacific Northwest National Laboratory (Richmond, VA)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- Insight Global (Henrico, VA)
- …management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ownership of ... of network procurement and development efforts Establish connectivity and uptime service level agreements Be knowledgeable about and supportive of Administrative… more
- ChenMed (Colonial Heights, VA)
- …via weekly calls. + Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Good business acumen and acuity + ... terminology, services, standards, policies and procedures + Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our… more
- St. George Tanaq Corporation (Richmond, VA)
- …environmental compliance topics, in-person or online, as directed by the project manager . Requirements **Required Experience and Skills** + Minimum 3-5 years of ... work arrangement with prolonged periods of sitting at a desk and while working on a computer. **Who We...Bureau of Indian Affairs (BIA), and the US Forest Service (USFS). TEL is a subsidiary of the St.… more