- Wells Fargo (Charlotte, NC)
- …designed to move Wells Fargo to an industry leading Customer service model. The Contact Center transformation program is a multi- year initiative spanning ... Strategy & Planning Consultant in Business Planning and Transformation as a part of Consumer and Small Business...is a key position in helping to execute the contact center transformation to a… more
- US Bank (Charlotte, NC)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... Services team. This role will support development and implementation of an audit coverage strategy for AI, including Generative AI, as well as lead audits focused on… more
- Regions Bank (Charlotte, NC)
- …it relates to transformation initiatives. + Serves as primary point of contact for TODD partners to coordinate risk related activities for transformation ... focused + Identifies and helps prioritize new initiatives to drive business strategy , mitigate potential risks and control gaps, financial return, and/or positive… more
- The Hartford (Charlotte, NC)
- …and utilization of transactional and relational data from sources systems like Contact Center + Agile experience/mindset. portfolio delivery experience, engaging ... both current and target state data architectures. + Define strategy and roadmaps to guide transformation efforts. + You will be responsible for defining the… more
- Wells Fargo (Charlotte, NC)
- …Operations delivers a diverse set of foundational operational, account servicing, and contact center services to customers who are utilizing personal loan, ... functions and within multiple teams, with work related to business operations, strategy , execution and transformation initiatives, in the following areas:… more
- US Bank (Charlotte, NC)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... will support development and implementation of an audit coverage strategy for Transformation and Enablement, Operations Risk...and commercial customers for USB. US Bank Customer Service Center includes Contact Centers and 24-hour Banking… more
- Black & Veatch (Charlotte, NC)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... will have the opportunity to deliver and drive sales on Utility Transformation projects primarily focused on Customer Experience, Customer Service and Billing,… more
- Banco Popular Puerto Rico (Charlotte, NC)
- …Business Intelligence & Visualization Lead also oversees the Business Intelligence Center of Excellence (BI COE), ensuring its alignment with organizational goals, ... Develop, execute, and maintain a comprehensive BI and data visualization strategy that aligns with organizational goals, and supports data-driven decision-making. +… more
- US Bank (Charlotte, NC)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... be involved with continuing to expand and implement our privileged access management strategy and has enough engineering experience to help prioritize work with the… more
- H&R Block (Rockingham, NC)
- …We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal ... is simple: bigger ambitions, faster transformation , and extraordinary results. It's an exciting time to...tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure… more
- Banco Popular Puerto Rico (Charlotte, NC)
- …Data & Analytics function. Specifically: + Craft and maintain a clear vision, strategy , and objectives for AWS services in the Data & Analytics domain, ensuring ... Hive, SQL, Spark, Python, R, SAS or other data manipulation and transformation languages. + Experience in handling data streams, APIs, events, container… more
- ManpowerGroup (Charlotte, NC)
- …Putting people to work is our organization's purpose, and your role is front and center . Use your network and our tools to identify and connect with potential new ... overcome those challenges as well as other ways we can support their talent strategy . o Service our existing clients by providing them with solutions for new… more
- The Hartford (Charlotte, NC)
- …and utilization of transactional and relational data from sources systems like Contact Center + Agile experience/mindset. portfolio delivery experience, engaging ... Plan endorsement for this position. Key Responsibilities: Leadership & Strategy : + Lead and manage a team of data...on near real time data processes and handling ELT/data transformation on streaming data. + Ingesting and curating huge… more
- Deloitte (Charlotte, NC)
- …Cyber Security Operations, Business Process Outsourcing, IT Outsourcing, Cloud and/or Data Center Ops, Contact Center Management, Analytics, eDiscovery, ... build relationships across a matrixed organization to execute the capture strategy ; builds trust and achieves consensus across teams. Qualifications Required: +… more
- US Bank (Charlotte, NC)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... contribute toward the success of our technology initiatives in our digital transformation journey. This position will be responsible for the analysis, design,… more
- US Bank (Charlotte, NC)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... Corporate Support Functions but not limited to, Infrastructure, Technology Transformation , Enterprise Architecture and Engineering, Data and Digital Technology… more
- Corning Incorporated (Charlotte, NC)
- …expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives. Our sustained ... Information Technology (IT) Function is leading efforts to align IT and Business Strategy , leverage IT investments, and optimize end to end business processes and… more
- US Bank (Charlotte, NC)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... Corporate Support Functions but not limited to, Infrastructure, Technology Transformation , Enterprise Architecture and Engineering, Data and Digital Technology… more