- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Woodforest National Bank (Lancaster, SC)
- …greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience . * Lead , ... * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches… more
- Anywhere Real Estate (Charlotte, NC)
- …search innovations, generative content platforms, and UX best practices **Conversion &** ** Customer Experience ** 1. Lead conversion rate optimization ... engines. As Director of Website Strategy, you'll own the revenue and lead generation strategy across our digital properties, driving measurable business impact… more
- Coinbase (Charlotte, NC)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Coinbase (Charlotte, NC)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- ALBEMARLE (Charlotte, NC)
- …execution of high-profile industry events. Ability to maintain high brand standards and customer experience at all events. + ** Customer Engagement** : ... **Job Description** Albemarle is hiring for a Marketing & Customer Engagement Lead . This position is hybrid...trade shows, conferences** , and **corporate events** . + ** Experience managing Voice of Customer (VoC) programs**… more
- Burlington (Florence, SC)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- PNC (Charlotte, NC)
- …approach to be built in Pega Customer Decision Hub (CDH). The ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Business Analytics Lead within PNC's Marketing and Corporate Communications organization, you… more
- OneMain Financial (Charlotte, NC)
- …creative technical solutions to improve the company's decision making, the customer 's experience , and shareholder return + Lead a team to conduct statistical ... the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A...media and digital data to improve model performance + Lead innovative solutions to gain more value from credit… more
- Truist (Charlotte, NC)
- …Truist. We are seeking an experienced and strategic B2B Customer Solutions & Experience product manager to lead the development and growth of our Commercial ... America) **Please review the following job description:** Job Description: The Customer Solutions & Experience Product Manager II is a senior role on the… more
- ThermoFisher Scientific (Florence, SC)
- …proposals, and leading cross-functional collaboration, this role ensures an outstanding customer experience while advancing long-term account growth and ... Operations, SMEs, Finance, and Executive Leadership-to deliver a horizontally integrated customer experience and leverage organizational expertise. + Proactively… more
- The ODP Corporation (Florence, SC)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- Burlington (Florence, SC)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Wells Fargo (Charlotte, NC)
- …**About this role:** Wells Fargo is seeking a visionary and execution-focused ** Lead Digital Product Manager** to drive the strategy, architecture, and delivery of ... **GenAI and Agentic AI initiatives** . This role will lead cross-functional teams to build scalable, intelligent solutions that transform user experiences and… more
- TD Bank (Charlotte, NC)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- Deloitte (Charlotte, NC)
- …all Customer offerings. Qualifications Required + 3+ years of experience supporting or administering Oracle Field Service or similar field service management ... a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new...and guide junior team members. The Team Our Deloitte Customer team empowers organizations to build deeper relationships with… more
- Deloitte (Charlotte, NC)
- …privacy, and compliance requirements in enterprise software engineering. + Demonstrated experience aligning engineering initiatives with business and customer ... Lead Engineering Manager Role Overview: As a ...teams are aligned and engaged, collaborating closely with product, experience , delivery, infrastructure, and security teams. Leverage technical artifacts… more
- Deloitte (Charlotte, NC)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... Lead Fullstack Engineer As a Lead ...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead Commercial Loan Servicing Specialist in Commercial Banking Operations / Wholesale Lending Operations as part of ... Commercial Banking. **In this role, you will:** + Lead a variety of servicing activities for the complex...various Operations and company teams as necessary to progress customer -focused needs + Review and negotiate complex loan servicing… more