• Customer Service Agent

    Piedmont Airlines (Florence, SC)
    …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
    Piedmont Airlines (11/01/24)
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  • Contact Center Agent (2:00pm-10:30pm…

    Hussmann Corporation (Charlotte, NC)
    …order software) **Qualifications** + High School Diploma Required + 1+ years of customer service experience + Excellent telephone and communications skills + ... being the first point of contact for the Hussmann customer base. This agent will utilize a...in and handle high call volume environment + Good customer service skills and willing to work… more
    Hussmann Corporation (11/05/24)
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  • Guest Service Supervisor

    Drury Hotels (Charlotte, NC)
    …leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service ... Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as needed. Requires ability… more
    Drury Hotels (08/22/24)
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  • Voice Self- Service Conversational AI…

    Wells Fargo (Charlotte, NC)
    …contact center experiences + Proven use cases that include the creation of self- service voice flows including complex product and customer needs + Experience ... **onsultant** to support our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience for our new Wells… more
    Wells Fargo (11/06/24)
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  • Senior Manager - Operation Excellence Lead…

    RTX Corporation (Charlotte, NC)
    …and reported on for the UAT team. + Build and maintain strong relationships with Customer Service Desk Leads, PMO Team, key business unit and IT stakeholders to ... skills + Project and program management planning and organizational skills + Customer service oriented + Strong time management and prioritization skills… more
    RTX Corporation (11/07/24)
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  • Associate, Interest Rate Derivatives Confirmations

    Capital One (Charlotte, NC)
    …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements:** + ... satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at… more
    Capital One (10/10/24)
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  • Planner

    WESCO (Charlotte, NC)
    …Demand and/or Supply Planning decision support systems. + Conduct reviews with cross -functional teams to reconcile variances between top down and bottom up forecasts ... and programs from key accounts and/or suppliers. + Partner with cross -functional teams to meet/exceed KPIs: forecast accuracy, inventory levels and availability,… more
    WESCO (10/25/24)
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  • Senior Technology Software Engineer

    Wells Fargo (Charlotte, NC)
    …Management or Optimization, Historical Reporting & Analytics, Real Time Omni channel Agent experience and customer journey, CX/AX experience optimization using ... next generation Contact Center Solution. You will be working with cross functional teams to develop innovative, mission-critical, massively scalable solutions with… more
    Wells Fargo (11/02/24)
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  • Supplier Quality & Development Engineer

    Otis Elevator Company (Florence, SC)
    …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... Otis Way, Florence, SC, 29501 USA This individual contributor Quality cross -functional position is the primary plant interface between external suppliers, internal… more
    Otis Elevator Company (10/16/24)
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