- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking an Escalations Associate . **In this role, you will:** + Research and resolve escalated inquiries and complaints ... including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions. + Determine appropriate course of action by conducting investigative steps to identify the issues, research product… more
- Wells Fargo (Charlotte, NC)
- …role:** Wells Fargo is seeking a Work Order Management - Business Execution Associate supporting the Corporate Properties Group (CPG) to provide oversight of all ... request based on pre-established guidelines and policies & procedures including escalations on approval, response, and completion of requested work. + Receive… more
- Bank of America (Charlotte, NC)
- …include serving as a key focal point for the customer, client, and associate experience and restoring any impacts to those experiences regardless of where the ... Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc. + The Production Services… more
- The Raymond Corporation (Charlotte, NC)
- …evaluations. · Responsible for the operation of the IT Service Desk, escalations , customer experience, and communications. · Assists IT leadership and business units ... Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs. Comprehensive Perks Package… more
- Bank of America (Charlotte, NC)
- …routines, track outstanding vendor deliverables, manage, and track issues and escalations , as well as support contract development/negotiations and execution of ... personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or… more
- Compass Group, North America (Charlotte, NC)
- …as required to support project goals + Communicate progress, risks, and escalations appropriately at all levels of the organization, or multiple departments, and ... Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft… more
- Synchrony (Charlotte, NC)
- …teams and requesters on planning, supporting team members with problem-solving, escalations , and solutions + Lead development and execution efforts for initiatives ... post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for… more
- Wells Fargo (Charlotte, NC)
- …communicate effectively at an executive level regarding project status and escalations . + Energetic individual contributor who is enthusiastic, flexible, and ... + Achievement of Project Management Institute certifications including Certified Associate in Project Management (CAPM), Project Management Professional (PMP) and/or… more
- Synchrony (Charlotte, NC)
- …across Finance, ensuring appropriate transparency into issue fixes, timing and escalations . Review functional issue related risk acceptances. + Partner with ... post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for… more
- EverBank (Charlotte, NC)
- …Online Banking portals) + Client-facing experience resolving complex requests and escalations like phone support for advanced Business Online Banking portal ... about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of… more
- Finexio (Charlotte, NC)
- …above 50% per year or more + Demonstrated ability for executive and associate level communication and presentation skills + Track record of successfully managing ... multiple projects, project SOW and action planning, and fielding escalations + Positive, can-do attitude combined with an ability to manage customer expectations and… more
- General Dynamics Information Technology (Charlotte, NC)
- …implementing new procedures. **WHAT YOU'LL NEED TO SUCCEED:** + **Education:** Associate 's Degree (computer science, engineering, or related discipline) with 7 years ... and advise implementation teams during infrastructure buildouts. + Deal with escalations . Make assessments, recommendations or provide solutions to resolve issues. +… more