- Kimpton Hotels & Restaurants (Charlotte, NC)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service ...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Drury Hotels (Charlotte, NC)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Hendrick Automotive Company (Charlotte, NC)
- …Essential Duties and Responsibilities include the following: + Performs opening and closing Guest Services procedures. + Answers incoming phone calls in a ... and filters all incoming calls and takes messages. + Communicates effectively with Guest Services Manager and Greeters. + Reconciles/updates data entry with… more
- Drury Hotels (Charlotte, NC)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Sage Hospitality Group (Charlotte, NC)
- **Why us?** **UNC Charlotte Marriott is looking for an front desk agent for the Welcome team. Come join the #1 team in the University area, we are excited to meet ... the Year from the NFL NFC for outstanding hotel service ! and ranked in the top ten of Marriott...in-house guests by providing accurate and timely information and services . Responds to telephone and in-person inquiries regarding reservations,… more
- Omni Hotels (Charlotte, NC)
- …all hotel departments especially our Bell-Door, Engineering, Housekeeping and Ideal Services teams. Responsibilities + Process guest check-ins and check-outs ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...providing a four-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the… more
- Aimbridge Hospitality (Monroe, NC)
- …include evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability ... Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the … more
- Atrium Hospitality (Charlotte, NC)
- …registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy ... area, being able to answer inquires pertaining to hotel services , registration, shopping, dining, and travel directions **Teamwork:** +...promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience… more
- Omni Hotels (Charlotte, NC)
- …skills, both verbal and written. + Have attained a high propensity for customer service . + Previous hotel front desk agent experience, as well as cash ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...office operating efficiency in maintaining high standards of our guest experiences. Responsibilities + To be proficient with all… more