- Travelers Insurance Company (Richmond, VA)
- …team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate , you will handle a high volume of customer ... Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for… more
- Intermountain Health (Richmond, VA)
- **Job Description:** The Customer Service Representative I is responsible for assisting patients, care sites, and vendors with a variety of questions and issues ... partners to resolve errors or issues with insurance or billing related questions. **Schedule is Monday - Friday 8:30...**EXPERIENCE** **Required** **:** One (1) Year of experience in customer service , collections, or call center environment.… more
- ChenMed (Richmond, VA)
- …in annual revenue. + Superior knowledge of principles and processes for providing customer service . This includes customer needs assessment, meeting quality ... + A minimum of 2 years direct management/leadership experience within a customer /client service environment required + Experience managing a diverse group… more
- CARMAX (Midlothian, VA)
- …exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone ... service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the...workload and properly dispatch work to the appropriate technician/mechanical associate . ♦ Ensure all customer concerns are… more
- Ensono (Richmond, VA)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... supporting mission criticalapplicationsand datawhich is at the center of our customer 'shybrid IT ecosystem. The position requires management of the complete product… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …of innovative tools and analytics for process optimization. + Excellent interpersonal and customer service skills. + Strong organizational skills and the ability ... for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work.… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll, and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...charging activities. + Perform detailed charge audits by verifying billing data against clinical documentation, making necessary corrections in… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll, and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...on special projects. **Qualifications that you will need:** + Associate Degree or above; or healthcare license/certification required. +… more
- CARMAX (Richmond, VA)
- …current processes and challenges and work together to design solutions that enhance customer and associate experiences. + Partner with IAM, security, and various ... industry trends and best practices to continually improve operations and ensure optimal customer and associate experiences. + Lead the analysis for converting… more
- Walmart (Richmond, VA)
- …demographics. Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer ... a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer /Member: Delivers results while putting the … more
- Vaco (Richmond, VA)
- …office. **Duties and Responsibilities:** . **Client Communication** : Provide excellent customer service and tech support, including direct communication with ... data accuracy during pre-checks in UKG . **Operations Support** : Oversee billing , invoicing, and payroll processes, including reviewing timesheets for accuracy .… more
- Compass Group, North America (Richmond, VA)
- …The Catering Supervisor oversees all catering and setups/breakdowns/culinary/client relations/ billing . + Requirement: Catering experience and culinary experience. + ... journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest… more
- CVS Health (Richmond, VA)
- …and use in the Intranet/Internet to research information. + Strong communication and customer service skills. + Ability to effectively interact with different ... minimum of three years Medicaid Fraud, Waste and Abuse investigatory experience. + Billing and Coding certifications such as CPC (AAPC)and/or CCS (AHIMA) + Knowledge… more
- Pearl Interactive Network (Richmond, VA)
- …staff meetings and attend other conferences and seminars as assigned. + Perform customer service functions by answering employee requests and questions. + Assist ... including employee inquiries, enrollment and change administration, claims assistance, billing , and issue resolution. + Coordinate workers' compensation claims with… more