- Concentrix (Richmond, VA)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Concentrix (Richmond, VA)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... join our purpose, people as passionate about providing outstanding customer service experiences as we are. **CAREER...every customer interaction. Other qualifications for our Technical Support Representative (Remote) role include: +… more
- Johnson Matthey (Richmond, VA)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Ryder System (Richmond, VA)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Maintenance Technical Support Coordinator IV position is responsible ... mechanical and electrical repair recommendations with minimal (if any) support utilizing diagnostic and technical expertise experience;...Two (2) years or more in Ryder operations direct customer service exposure preferred + Four (4)… more
- NTT America Solutions, Inc. (Richmond, VA)
- …(TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...as required. **Knowledge and Attributes:** + Seasoned solution and service knowledge. + Possess sound knowledge of CX infrastructure… more
- Red Hat (Richmond, VA)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Medtronic (Richmond, VA)
- …cardiology experience + Experience teaching and educating medical personnel, peers, and technical support personnel + Thorough working knowledge of cardiac ... customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product...medical terminology and the medical device industry + Excellent customer service skills + Proven ability to… more
- Trellix (Richmond, VA)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Fujifilm (Richmond, VA)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- CBRE (Richmond, VA)
- …Documentation, and high-level understanding of technical concepts. . Provides exceptional customer service in a timely manner, and in accordance with client ... purpose of this position is to provide administrative and technical support to the Technical ...of a team QuickSight dashboard. . While providing exceptional customer support , this role will also log… more
- Evolent (Richmond, VA)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... by providing exceptional support to our valued customers. We foster a sense...to foster success in the role. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working… more
- Evolent (Richmond, VA)
- …Opportunities:** + Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan ... You Will Be Doing:** + The Team Lead provides support to Customer Service inbound...complete calls and serve customers in a timely manner ** Technical Requirements:** We require that all employees have the… more
- Concentrix (Richmond, VA)
- …Dynamics 365 Marketing to drive our marketing automation strategy and optimize customer engagement through technology. As a Technical Architect, you will ... Job Title: D365 Marketing Automation Technical Architect Job Description We're Concentrix. A new...leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will… more
- Highmark Health (Richmond, VA)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Travelers Insurance Company (Richmond, VA)
- …Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage,… more
- NiSource (Chester, VA)
- **Job Description** ** Technical Trainer (Measurement & Regulation)** **Job Summary** The Technical Trainer plans, prepares and delivers training programs to meet ... Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course… more
- General Motors (Richmond, VA)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- Veracity Consulting Group (Glen Allen, VA)
- …senior leader of the project delivery and solution delivery team including: + Support implementation workshops to gather business/ technical agile user stories + ... on the delivery of ServiceNow solutions for HR and/or CSM + Ensuring technical deliverables to Customer Delivery and customers are complete, consistent, high… more
- Intermountain Health (Richmond, VA)
- …area. The Senior level analyst works within a team and serves as the lead technical support for a system business or clinical domain. Within their team, they ... the data and operations of the business/clinical areas you support . Partner with Analytic leadership to ensure customer...and resourced. Provide a high level of expertise and customer service in order to delight business… more