- CACI International (Arlington, VA)
- …of Travel: Local * * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid- level support for an Information Technology ... Technical Operations Center Service Desk Agent Job Category: Information...and incidents that have been escalated by the junior level analysts. * Leverage remote control technology (such as… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates ... service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and… more
- TekSynap (Washington, DC)
- …requests and incidents. + Process request, incidents, and problems per defined Service Level Agreements (SLAs). + Provide support for technology enhancements. ... request tickets and provide daily updates. + Provide a service desk call center support from 0600...Sterling, VA + Type of environment: Office + Noise level : Low - Medium + Work schedule: Schedule is… more
- Motion Recruitment Partners (Arlington, VA)
- Recruiter - Entry Level Direct Hire Arlington, Virginia Join our company today to become a **full- desk Tech Recruiter** and learn how to grow a successful ... Motion Recruitment Partners LLC has grown into a leading global recruitment service provider offering outsourced talent solutions, perm and contingent staffing, and… more
- Koniag Government Services (Washington, DC)
- …variety of hardware, software, and peripherals used for INL-specific systems. This entry - level position requires an associate's degree from an accredited ... the effective and efficient use of hardware, software, and peripherals. As an entry - level position, the successful candidate will have the opportunity to gain… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …+ Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within ... of customer and customer specific business environment. Assists with maintaining customer Service Level requirements. + Through provided training, develops and… more
- CACI International (Ashburn, VA)
- …of Field Technicians responsible for installing, repairing, and maintaining solutions. + Leading service delivery innovation to service desk and service ... monitoring and reporting. + Technical support for all production and non-production applications. + Service request management ( service desk and service … more
- Johns Hopkins University (Columbia, MD)
- …Service Coordinator/Medical Assi Job Posting Title (Working Title): Patient Service Coordinator/MA Role/ Level /Range: ATO 40/E/02/OD Starting Salary Range: ... The Department of Neurology is seeking a **_Patient Service Coordinator/MA_** who will offer friendly, courteous, and confidential assistance to every patient to… more
- Marriott (Hyattsville, MD)
- …**Schedule** Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the ... GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... high call and ticket traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided, stay on top of… more
- AECOM (Fairfax, VA)
- …RESPONSIBILITIES:** + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch ... other monitoring equipment while sitting or standing at a desk the entire shift. + Must be able to...dispatching environment. + Demonstrated ability to meet a high level of customer service expectations. + Ability… more
- Robert Half Technology (Washington, DC)
- Description This is an entry - level (Tier 1 support) role responsible for providing high-quality customer service and technical troubleshooting. The position ... proper day-to-day operation of technology applications and equipment. Provide phone, desk -side, and remote assistance in resolving technology support issues. Assist… more
- Fresenius Medical Center (Bethesda, MD)
- …SCOPE:** The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position ... Must meet the practice requirements in all states employed. **EXPERIENCE AND REQUIRED SKILLS:** + Entry level for RNs with less than 1 year of Nephrology Nursing… more
- Fresenius Medical Center (Washington, DC)
- …AND SCOPE: The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position ... Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all...or she is employed. EXPERIENCE AND REQUIRED SKILLS: . Entry level for RNs with less than… more
- Chenega Corporation (Washington, DC)
- …Tier 2 support for system incidents and changes that cannot be resolved at the service desk level . + Administer and maintain ServiceNow, including workflow ... system incidents and changes while leveraging ServiceNow for IT service management (ITSM). The ideal candidate will troubleshoot escalated...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Leidos (Fort Belvoir, VA)
- …updates, STIGs, IOS upgrades, and other basic network security requirements. + Assist Service Desk Technicians and System Administrators with Tier I and Tier ... + Excellent written and communication skills required, excellent customer service aptitude. + Ability to present to executive management...disregard the salary range listed. These positions range from entry level to SME and the salary… more
- GAP Solutions Inc (Washington, DC)
- …the customer-serves aspects of HR employment from the initial job offer to entry on duty (EOD). May prepare offer letters, and creates and distributes ... Assists with pre-employment process for new hires. + Computes service computation dates, variety of federal service ...Personnel Folders (eOPFs). + May work at the front desk in HCO or for the CHCO as needed.… more
- Marriott (Forest Heights, MD)
- …**Schedule** Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Entry level management position that assists in supporting the ... Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. * Works...the Director of Services or Housekeeping Manager. * Observes service behaviors of employees and provides feedback to individuals;… more
- Leonardo DRS, Inc. (Germantown, MD)
- …and documentation and provide technical assistance for postimplementation support issues * Provide service desk and technical support to users * Devise solutions ... to update, maintain, or transfer databases and simplify data entry for users * Monitor access time, perform validation...this position is $89_ ,573/year - $136,670/year. _Should the level , location, or scope of the position change during… more