- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist ** to be part of a dynamic ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support -service- specialist ... Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base and leads...Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Global Resource Solutions (Washington, DC)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- ICF (Washington, DC)
- … covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to ... candidate will have a broad knowledge of project support and coordination. The Help Desk Support Specialist will report to a divisional or bureau… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...GDIT, people are our differentiator. As a Customer Service Support Specialist you will help … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …today is safe and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/Level 1 support ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support ,Standard Operating Procedure… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- General Dynamics Information Technology (Arlington, VA)
- …turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard activities at Arlington, VA. At ... Desk **Skills:** Customer Service, Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES...Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...and group policy application is often essential. + Remote Support Tools: Proficiency with remote support tools… more
- Leidos (Rockville, MD)
- … to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and ... Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be... to our clients. **Primary Responsibilities** **:** + Provides Help /Service Desk support to end… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 4 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... **Description** Responsible for providing desk side support to end users...and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington DC ... area. This will be a Swing Shift position onsite. They will help support end users and field calls coming in. They will troubleshoot tickets, and escalate to… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS**...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- Koniag Government Services (Chantilly, VA)
- …Services support + Network and LAN Services support + Shared Service and Help Desk Services support ** Support other O&M duties as assigned, ... seeking an experienced highly qualified professional SME Computer User Support Specialist to support KDS,...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk Support ,Information Technology (IT),Remote Support ,Troubleshooting ... agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is… more
- Koniag Government Services (Chantilly, VA)
- …Services company, is seeking an experienced highly qualified professional Journeyman Computer Network Support Specialist to support KDS, and our Department ... paid time off, and more. The JOURNEYMAN Computer Network Support Specialist is an integral component supporting...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- Koniag Government Services (Washington, DC)
- …Technologies (KET)** , a Koniag Government Services company, is seeking an Information Technology Support Specialist Level II to support **KET** and our ... Koniag Emerging Technologies LLC is seeking an Information Technology Support Specialist Level II to provide advanced...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more