- Applied Research Solutions (Washington, DC)
- …as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the POX Customers site ... on users off the same stack. This person will help automate the configuration and deployment of said solutions...Azure Kubernetes Service to support rapid software development. + Lead , plan, design and implement backlog tasking (eg component… more
- Somatus (Mclean, VA)
- …for You We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including: + Subsidized, ... to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and Problem Management:… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... qualified, experienced and self-motivated individual to perform the duties of a Help Desk Lead to support a potential future business opportunity located… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service, Help Desk Support,Technical Support **Certifications:** Security+ CE - ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our… more
- Insight Global (Mclean, VA)
- …Job Description We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our ... colleagues on projects and in offices nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride in a fast-paced challenge-rich working environment. . Provide… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Description + Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...Perform initial candidate interview for technicians applying for team lead and trainer positions when/if applicable. * Resolving higher… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/service- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_ **Category** _Information… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- General Dynamics Information Technology (Washington, DC)
- …Service Desk certification within 2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within 4 weeks of starting. ... software, and network issues at hundreds of locations. + Lead development and implementation of customer-focused service strategies, including...also a plus.) + ITIL 4 Practice Manager + Help Desk Institute Support Center Manager (HDI-SCM)… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more
- New York Times (Washington, DC)
- …it's worth paying for. The Climate desk is seeking a veteran journalist to help lead our climate coverage. The deputy will work closely with reporters in New ... New York Times is to seek the truth and help people understand the world. That means independent journalism...ability to improve and elevate every story. The Climate Desk is a highly collaborative team; editors and reporters… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- The Gathering Spot (Washington, DC)
- …Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience. ... Community Experience Lead About The Gathering Spot The Gathering Spot... will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects our… more
