- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... located in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial… more
- Insight Global (Washington, DC)
- …or technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows ... Serve as the primary point of contact for all IT help desk inquiries, ensuring...updated on new technologies and industry trends to enhance help desk operations and user support… more
- BAE Systems (Washington, DC)
- …Technology, Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support , help desk , or service desk roles, ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support… more
- GovCIO (Washington, DC)
- …Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute (HDI) Certification. + Experience ... Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call...Knowledge of medical terminology or prior experience in healthcare IT support . + Prior military service and/or… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma or equivalent * ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Koniag Government Services (Washington, DC)
- …experience in a similar IT support role + Experience with help desk ticketing systems, preferably ServiceNow + Jira/Confluence knowledge a plus + ... Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- IT Concepts (Washington, DC)
- …may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able to ... Monitoring contract. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special… more
- NuAxis Innovations (Washington, DC)
- …Qualifications** + 1-3 years of experience in an IT Service Desk , Help Desk , or Customer Support role + Working knowledge of ITSM tools (eg, Remedy, ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...for a Full Time position. The Tier I Service Desk Specialist provides first-line technical and administrative support… more
- ABC Imaging (Annandale, VA)
- …London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an ... integral member of our team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- Tesla Laboratories. Inc. (Washington, DC)
- …designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time ... Works as part of an IT Service Desk team responsible for Tier 1-3 support ....with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... Help Desk Specialist Annapolis Junction, MD...as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.… more
- General Dynamics Information Technology (Washington, DC)
- …an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal ... are the foundation of our overall approach to executive IT support . You act as the first...Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...degree. + Mid-level with 3+ years of experience. + IT Certifications: CompTIA Certification A+, Network+, or Security+ +… more
- US Courts (Alexandria, VA)
- …the Clerk's Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with ... and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer...other required applications as well as other end user IT training as necessary; Set up, configure, install, and… more
- NuAxis Innovations (Falls Church, VA)
- …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance...experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk -Side Support in the Mid-Atlantic Region, specifically at our ... networks, and applications. + 2-4 years of experience in technical support or IT operations. + Excellent written and verbal communication skills. **Preferred:**… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a SCI to support **KMS** and our government customer in Washington, DC....Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government ... the duties of a Tier 3 System Administrator to support a potential future business opportunity located in Washington,...+ Serve as an Escalation point for Tier II help desk . + Maintain the current print… more