- Usaa (Washington, DC)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our...how we treat each other and our members. Be part of what truly makes us special and impactful.… more
- Koniag Government Services (Vienna, VA)
- ** Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk ... weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service desk as a part of… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,… more
- Steampunk (Mclean, VA)
- …approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, resolution time , SLA compliance) to identify areas for ... **Overview** We are looking for a ** Service Desk Functional Analyst** to help...more about additional Steampunk benefits here. **Identity Statement** As part of the application process, you are expected to… more
- CAI (Washington, DC)
- …(Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...service needed to solve requests. This position is part - time (20 hours a week). **Job Description**… more
- Allied Universal (Arlington, VA)
- …teamwork, and make a difference every day in a people-first environment. **Position Type: Part Time ** **Pay Rate: $20.26 / Hour** **Job Schedule:** **Day** ** ... please visit: www.aus.com/offices . **Job ID:** 2025-1496075 **Location:** United States-Virginia-Arlington **Job Category:** Security Officer, Part Time … more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience...we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork,...challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing...we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be...and best business practices to drive process improvement and service delivery performance. Become an integral part … more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- Silver Diner Development, LLC (Bethesda, MD)
- …hospitality. + Earn Over $15 per hour! *Based on hourly wage+tip pool + Full time and part time positions available. + Weekends and holiday availability ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...walk-in for wait list + Follows and tracks proper service rotation + Quotes wait time to… more
- IHG (Fort Belvoir, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...loop in management when necessary. Stay safe all the time . Following our safety procedures, you'll report all incidents… more
- Tesla Laboratories. Inc. (Washington, DC)
- …on site in Washington DC with FinCen Works as part of an IT Service Desk...as part of a Service Desk operation + Ensure all time reporting ... and other network peripheral devices + Provide quality customer service and support for designated equipment + Respond to...and other required reports are accurate and submitted on time + Ensure on-going maintenance and development of positive… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face of our… more
- Allied Universal (Arlington, VA)
- …and a people-first approach, making this an engaging opportunity to deliver exceptional customer service . **Position Type: Part Time ** **Pay Rate: $21.00 / ... please visit: www.aus.com/offices . **Job ID:** 2025-1491865 **Location:** United States-Virginia-Arlington **Job Category:** Security Officer, Part Time … more
- TekSynap (Washington, DC)
- …understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). - ... Ensure compliance with contract specifications and Service Level Agreements (SLA). + Oversee and facilitate NGEN/NMCI...(CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- Parsons Corporation (Centreville, VA)
- …what's possible. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team! In this role ... 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide...knowledge on products, platforms, and industry trends to enhance service request support + Act as a key contributor… more
- GovCIO (Washington, DC)
- …IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current… more
