- Public Consulting Group (Washington, DC)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Office of the Secretary of the Army (Fort Belvoir, VA)
- …completed by others to ensure that the quality of work meets acceptable work standards. ( 2 ) Customer Service - Works with clients and customers (that is, ... of own team to organize planning sessions that elicit ideas for improving customer service and support. (3) Oral Communication - Expresses information (for… more