- Synergy ECP (Annapolis Junction, MD)
- Ticket Coordinator - Queue Coordinator 1 Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD) Description TheTicket ... Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical… more
- Orion Consortium (Fort Meade, MD)
- TS/SCI FS poly required. Position Description: Ticket Coordinator to perform the activities associated with the management of dedicated ticket queues to ... and assign tickets to appropriate resources for troubleshooting and ticket resolution. + Monitoring dedicated queues to ensure SLAs...+ Ensuring associated tickets are related to the parent ticket and proper follow-up is performed once incident is… more
- KBR (Bethesda, MD)
- …identification of computer hardware and software or security administration. Monitors high traffic ticket queue to work towards, and meet, defined team Service ... maintain knowledge base. + Rotationally leveraged as a support coordinator to assist with high call and ticket... coordinator to assist with high call and ticket traffic, major incidents, and general administration for assisting… more