- Trellix (Cheyenne, WY)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Verint Systems, Inc. (Cheyenne, WY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Cheyenne, WY)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Cheyenne, WY)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Confluent (Cheyenne, WY)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Verint Systems, Inc. (Cheyenne, WY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Rocket Software (Cheyenne, WY)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Lumen (Cheyenne, WY)
- …Join us as we digitally connect the world and shape the future. **The Role** Manager Customer Engagement aligns and positions the Customer Engagement Team to ... drive the optimal revenue and client experience . This experienced, industry professional has significant customer -facing client service responsibilities. **The… more
- Lumen (Cheyenne, WY)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and analytical skills + Verbal, written and… more
- Lumen (Cheyenne, WY)
- …For in a Candidate** * Bachelor's Degree or minimum, 1-2 years of related experience * Customer service, problem solving and analytical skills * Verbal, written ... single point of contact for a group of assigned customer accounts which typically have a medium revenue scope...Self-starter * Ability to multi-task and stay organized * Experience using Microsoft 365, especially Word and Excel Preferred… more
- Sunrun (Cheyenne, WY)
- … Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics within our Affiliate network and lead escalation resolution ... is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner...+ **Identify and advocate for process improvements to enhance customer experience and reduce escalation incidents.** +… more
- Highmark Health (Cheyenne, WY)
- …such as Qualtrics, MURAL, User Testing platforms (or similar tools) + Specialized in customer experience research or design thinking **SKILLS** + Market or ... week.** This job is responsible for the generation of customer /patient and clinician experience insights for Product...is defined as having worked as either a project manager or lead research analyst for a minimum of… more
- Walgreens (Cheyenne, WY)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Wells Fargo (Cheyenne, WY)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth of the business, while also leading ... Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of...serve as a role model by delivering an exceptional customer experience and focusing on building relationships… more
- Tractor Supply Company (Cheyenne, WY)
- …a Store Manager role. Primary duties include delivering a Legendary Customer Experience , building the team, driving sales, managing inventory, managing ... Store Manager **Overall Job Summary** The Manager ...store operations. + Leading team members to ensure the customer has a Legendary shopping experience that… more
- Mitsubishi Chemical Group (Cheyenne, WY)
- …solutions to customer challenges **\#LI-REMOTE** \#LI-BT1 Knowledge / Skills / Experience + **Educational Requirements** : A minimum of a bachelor's degree is ... **Premium Account Manager - West Coast (1665)** + Title:Premium Account...cooperation with industry leaders in a broad variety of customer markets. The Mitsubishi Chemical Advanced Materials Group is… more
- Trellix (Cheyenne, WY)
- …disruptive technology sectors (e..g AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities; must ... **_Job Title:_** Enterprise Account Manager (Central) **About Skyhigh Security:** Skyhigh Security is... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Highmark Health (Cheyenne, WY)
- …stakeholders at all levels to understand business objectives and guide User Experience (UX) design teams in developing customer -centric digital solutions that ... This individual will lead a team responsible for delivering cohesive, customer -centric marketing experiences across our digital channels, including web, mobile,… more
- Under Armour, Inc. (Cheyenne, WY)
- …or MBA Degree + 8 years in technical or business management field + 5+ years' experience acting as a manager , team lead, project lead, or some other position of ... Sr. Manager , Solutions Architect (MARTECH) **Date:** Aug 21, 2024...new solutions within the Marketing space including Email Marketing, Customer Service and Customer Data Platform. You… more
- J&J Family of Companies (Cheyenne, WY)
- …partners. This will allow for maximum impact on Oncology field sales and customer populations. The Senior Manager establishes operational work streams for ... Management, Field Business Planning, and POA Meeting. The Senior Manager will also enhance customer engagement through...minimum of three (3) years or more of sales experience in the Pharmaceutical, Biotech or Medical Device Industry… more