- Cleo (Cheyenne, WY)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Guardian Life (Cheyenne, WY)
- …abuse patterns. + Identifies potentially fraudulent cases. + Follows the designated escalation process to the Nurse Case Manager as applicable. **Communication ... they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave of...Disability Case Managers, Risk Management. The FML Claims Case Manager II recognizes the importance of compliance and regulatory… more
- Lumen (Cheyenne, WY)
- …growth, retention, and overall customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer troubles and issues in ... and billing activities. **The Main Responsibilities** * Provide top level escalation support for Leadership. * Support management team members when needed.… more
- Takeda Pharmaceuticals (Cheyenne, WY)
- …inspire you and empower you to shine? Join us as a Clinical Operations Manager based remotely reporting to the Clinical Operations Leadership team. At Takeda, we are ... study status, cost and issues to Clinical Operations Program Lead(s); serve as escalation point for third party vendors managed by Strategic Partner and/or other… more
- Lumen (Cheyenne, WY)
- …digitally connect the world and shape the future. **The Role** The Customer Care Manager IV is the single point of contact for assigned customer accounts which ... growth, retention, and overall customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer troubles and issues in… more
- Prime Therapeutics (Cheyenne, WY)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- Humana (Cheyenne, WY)
- …caring community and help us put health first** The Fusion Center (FC) Manager focuses and prioritizes work of the FC analyst team, supervises interaction between ... Humana Safety & Security (HSS) workstreams. The Security Manager reports to the Associate Director of Security and...Fusion Center operations and serves as initial point of escalation for safety or security issues + Manage new… more
- CBRE (Cheyenne, WY)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- Iron Mountain (Cheyenne, WY)
- …contributions? If so, let's start the conversation. The Senior Client Delivery Program Manager , Digital Solution (DS) is responsible for the end to end delivery of ... programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to… more
- Fujifilm (Cheyenne, WY)
- **Overview** We are hiring a Project Manager - Imaging Services who will manage all aspects of the project lifecyclefor a variety of projects including deployment / ... task assignment and monitoring project deliverables for key stakeholders. The Project Manager - Imaging Services will be responsible for providing status reporting… more
- Hilton (Cheyenne, WY)
- …which is revolutionizing human hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your ... aligned with your requirements + Troubleshoot and resolve bottlenecks, provide escalation management, anticipate and decide on trade\-offs, and balance business… more
- Meta (Cheyenne, WY)
- …to Job" online on this web page. **Required Skills:** IDC Program Manager Responsibilities: 1. Contribute to engineering program activities from product concept to ... and drive high-level strategic initiatives. 5. Anticipate bottlenecks, provide escalation management, and balance the business needs versus technical constraints.… more
- TTEC (Cheyenne, WY)
- …ignite your career with TTEC's award-winning employment experience. As a Service Delivery Manager working remote in the United States you'll be a part of bringing ... client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're an… more
- Eliassen Group (Cheyenne, WY)
- **Project Manager ** **Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Life Sciences **Workplace Type:** Remote **Reference ID:** ... Jobs **Description:** Our industry-leading pharmaceutical client is seeking a Project Manager with CLM implementation experience. This is a remote position but… more
- Zurich NA (Cheyenne, WY)
- Business Development Manager 117767 Zurich North America is hiring a Business Development Manager to join our team! We are open to hiring talent remotelylocated ... Business Units to facilitate a unified face to market. + Serves as the escalation point for distributor on service and business + Manages sales pipeline. + Achieves… more
- Verint Systems, Inc. (Cheyenne, WY)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- Cengage Group (Cheyenne, WY)
- …among others. In close collaboration with the Sr. Privacy Counsel, the Privacy Program Manager will have the opportunity to help build and lead a world-class, global ... assess potential privacy risks, and effectively manage response, remediation, and escalation . + Establish and maintain a structured framework for tracking,… more
- CVS Health (Cheyenne, WY)
- …qualified patients into ongoing Real World Evidence studies. The Clinical Study Senior Manager will report to the Director, RWE Study Management and lead the ... and other key stakeholders + Serves a key role in problem solving and escalation of study issues + Provide direction to and mentor Clinical Project Mangers… more
- American Express Global Business Travel (Cheyenne, WY)
- …possible resistance. **Problem Solving & Decision Making:** + Identification and escalation of critical issues (including discrepancies between global contracts and ... local needs). + Ability to cross communicate in a matrix environment (testing of site - decision tree). + Consult and determine cycle of implementation plan with customers and internal Amex GBT teams. + Determine and escalate delays during implementation… more
- Sedgwick (Cheyenne, WY)
- …from some of the world's most reputable brands. + An assigned mentor and manager who will guide you on your career journey. + Career development and promotional ... one call/one person response, and directing calls to appropriate escalation path as needed. **ARE YOU AN IDEAL CANDIDATE?**...with a comprehensive curriculum. + An assigned mentor and manager that will support and guide you on your… more