- TEKsystems (Lombard, IL)
- Our client, a global leader in traffic monitoring technology, is looking to add a Call Center Lead to their Lombard, IL team. *THIS POSITION IS ELIGIBLE FOR ... FULLY REMOTE WORK AFTER THE TRAINING PERIOD, BUT CANDIDATES MUST...communities. * Notates RedCheck system daily with accurate detailed call comments. * Notifies Call Center… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Team Lead ** **Job Details** **Job Location** Chicago, IL ** Remote Type** Fully Remote **Position Type** Full Time **Education Level** ... Shift** Day **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Team Lead is a key member of a healthcare … more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Team Lead ** **Job Details** **Job Location** Chicago, IL ** Remote Type** Hybrid **Position Type** Full Time **Education Level** High ... - Clerical **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Team Lead position...and procedures as they apply; + Support onsite and remote agent workforce; + Excel in all functions performed… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL ** Remote Type** Fully Remote **Position Type** Seasonal **Education Level** High ... Admin - Clerical **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct...performed by the department and the individuals within the lead 's team; + Use specialized knowledge of guidelines and… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** **Location:** Chicago, IL **Hospital:** RUSH University Medical Center **Department:** Kidney Transplantation **Work Type:** Full Time (Total FTE ... January 1, 2014. All transfers to Rush University Medical Center or Rush University Medical Group from other Rush...ability. * Communication skills are required in order to lead and teach. * Ability to interact effectively with… more
- HUB International (Des Plaines, IL)
- …insurance sector, related operational model, and trends. + Experience with Microsoft Dynamics, call center operations, and API integrations a plus + Strong ... delivers a seamless experience for the corporate partnership team, lead originators and their clients + Analyze partner and...are a strong advantage. \#VIUbyHUB **This position is fully remote - must work in the United States (work… more
- IQVIA (Chicago, IL)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and...and experience. + Minimum 1 year managing with team lead experience. + Minimum 2 years' experience in pharmacy,… more
- Insight Global (Chicago, IL)
- …Administrator Team Lead in administering NICE CXone for the inside sales call center , which includes: Managing and responding to end user support and ... mass data imports/updates as needed Partner with the Business Systems Analyst, Call Center Operations to identify opportunities for improvement and translate… more
- Anywhere Real Estate (Chicago, IL)
- …background includes:** + 1 to 3 years of sales experience (preferable from a call center environment) + Personal Lines Insurance license or the Property and ... new sales opportunities through outbound calls and emails and through inbound lead follow-up + Interact with prospects to understand customer needs and requirements… more
- ServiceNow, Inc. (Chicago, IL)
- …guidance, business acumen in the financial services industry (Customer Service, Call Center , Information Technology, Banking and Insurance Operations Process, ... purpose to make the world work better for everyone. Financial Services Technical Lead is a functional and technical expert consulting with customers on implementing… more
- Crate & Barrel (Naperville, IL)
- …in the m oments that matter. Being a part of our Customer Contact Center l means you are passionate about delivering excellent service with every interaction, and ... reskilling and prioritizing work flows to meet Customer Service Center KPI's. + Provide daily reporting to the leadership...leadership team which would include key indicators such as call drivers, handle time and forecast comparisons, day of… more
- CVS Health (Buffalo Grove, IL)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... will be a very seasoned technologist AND have the executive skills to lead others, communicate with exceptional clarity, and develop culture. While the role has… more
- Crate & Barrel (Naperville, IL)
- …hear from you if you have + 7+ years experience in customer service or call center environment (direct to consumer or ecommerce organization preferred) + 5+ ... Recovery A day in the life as a Manager, Retention & Recovery + Effectively lead the Customer Care Supervisor, and associate teams to achieve Customer Care goals +… more
- TEKsystems (Chicago, IL)
- …are met. 1. AWS Solution Architect (preferred) or similar 2. Experience with Contact/ Call center platforms 3. DevOps or Agile methodology expertise Work ... Schedule: Hybrid - Onsite Mon-Thur in Downtown Chicago. Remote Fridays. 8-5 PM Goal is to hire this...cloud-based solutions that meet business requirements. Key Responsibilities: - Lead the design and implementation of complex AWS cloud… more
- American Institutes for Research (Chicago, IL)
- …mental disability, please send an email to Taliba Boone at** **###@air.org** **or call ###.** **Job Location** _US- Remote | US-DC | US-VA-Arlington | ... Policy Operations Manager** to join AIR'sHealth Division (https://www.air.org/our-work/health) to lead project teams providing operations and policy support to the… more
- AbbVie (Chicago, IL)
- …work experience in a healthcare or reimbursement setting; previous experience in a call center environment, healthcare office, or specialty pharmacy preferred. + ... on Twitter, Facebook, Instagram, YouTube and LinkedIn. Job Description This is a remote position and can sit anywhere within the United States. The Insurance… more
- American Institutes for Research (Chicago, IL)
- …mental disability, please send an email to Taliba Boone at** **###@air.org** **or call ###.** **Job Location** _US- Remote | US-DC | US-VA-Arlington | ... Measure Authoring Tool (MAT), Bonnie, MADiE, Value Set Authority Center , MMS Blueprint. + Experience developing and testing electronic...skills and the quality measurement lifecycle + Ability to lead tasks and teams. + Ability to identify risks… more
- Cushman & Wakefield (Chicago, IL)
- …role has primary responsibility across our Physical and Cloud Server infrastructure, data center footprints and our Branch network - focusing on the Windows Server ... BAU is to standard. You will be directly owning remote and some local projects updating our branch network...some local projects updating our branch network infrastructure, data center infrastructure working closely with a small projects team… more
- Crate & Barrel (Naperville, IL)
- …experience required + 1+ year of Customer Service Center Team Lead or equivalent customer service experience #li- remote Euromarket Designs, Inc., which ... the life as a Supervisor, Retention and Recovery + Lead direct reports to create a positive impact on...and manage critical metrics and expectations through quality monitoring, call metrics and assessments consistently + Oversees the organization… more
- Abbott (Abbott Park, IL)
- …coordinate the Accounts Receivable activities for shared services + Assist the AR Lead and Supervisor in performing, facilitating, and reviewing day to day AR ... activity within the center + Assure processing is performed within standards and...peers and develop improvement suggestions 3. Assist the AR Lead and Supervisor in developing and reviewing performance results… more