- Kinseth Hospitality Companies (Glenview, IL)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns.... complaints, compliments and concerns. + Develops and maintains guest information files regarding the property, community and surrounding… more
- Kinseth Hospitality Companies (Glenview, IL)
- …RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager . PHYSICAL ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- Thorntons LLC (Chicago, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.… more
- Baskin Robbins (Palatine, IL)
- … Guest Satisfaction + Hold guests as highest priority and role model exceptional guest service . + Assist Restaurant Manager in promoting an environment ... own wage and benefit programs that can vary among franchisees. **Assistant Manager ** **Job Summary:** Assistant Managers support Restaurant Managers in their efforts… more
- Dunkin (Hammond, IN)
- …Guest Satisfaction** - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment ... **ASSISTANT MANAGER ** Assistant Managers support Restaurant Managers in their...to develop a team of dedicated people delivering great guest experiences and profitable top line sales. **Responsibilities Include:**… more
- Thorntons LLC (Chicago, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members… more
- Thorntons LLC (Chicago, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members… more
- Navy Exchange Services (NEX) (Great Lakes, IL)
- Title: GUEST SERVICE REPRESENTATIVE I Location: United States-Illinois-Great Lakes Job Number: 2400028A Job Summary: Serves as first point of contact with guests ... may arise. Responsible for front desk operations lobby appearance guest service related office operations and the...lodging options in the area. - Assists Front Office Manager Supervisor or Assistant General Manager AGM… more
- Marriott (Chicago, IL)
- **Job Number** 24085198 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Chicago, 151 West Adams Street, Chicago, Illinois, United States ... **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins, check-outs, room assignments, and room change/late check-out… more
- Marriott (Chicago, IL)
- **Job Number** 24098887 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Chicago Riverwalk, 301 East North Water Street, Chicago, ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Chicago, IL)
- …Information** Flexible Shift **Job Number** 24111148 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Chicago Downtown/Loop, 11 South ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Chicago, IL)
- **Job Number** 24105715 **Job Category** Rooms & Guest Services Operations **Location** The Westin Chicago River North, 320 N Dearborn St, Chicago, Illinois, United ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Rush University Medical Center (Chicago, IL)
- …policies and procedures to ensure high quality service delivery from Guest Relations Associates. * Assist Manager in providing departmental orientation to ... 8 Hour Shifts - Sunday to Thursday **Summary:** The Guest Relations Associate Lead assists the Manager ...The position is responsible for supervising GRAs, assisting the Manager with scheduling, handling visitor service issues,… more
- House of Blues (Chicago, IL)
- …Guest Services Supervisor who will be responsible for the overall management of all guest service functions at the venue. WHAT THIS ROLE WILL DO + Supervises, ... resolve guest 's problems. + Keep record of guest service interactions or transaction, recording details...Etc. + Other tasks as assigned by the Operations Manager . + Work with scheduling payroll administrator to ensure… more
- TOCA USA (Evanston, IL)
- …& Experience: + High school diploma or equivalent. + Previous customer service , hospitality, or guest relations experience. + Excellent interpersonal and ... + Create Awesome Experiences Job Highlights: Reports To: General Manager Location: Evanston, IL Compensation : Competitive hourly pay...you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a… more
- Rush University Medical Center (Chicago, IL)
- …and abilities. * Exercise sound judgment and appropriate discretion in resolving guest relations service issues. * Seek out current organizational information ... affects this job function and provide appropriate feedback to Guest Relations Manager on information needs. *...related to service needs for continuously improving service delivery. * Always comply with Guest … more
- Crystal Cruises (Downers Grove, IL)
- …guests are traveling or upon return home are handled promptly + Advise the Department Manager of all guest /Travel Advisor issues of a serious or urgent nature in ... Position Summary Ensure that all guest complaints are handled in a professional and...an effective and prompt response + Recommend to the Manager fair and appropriate compensation, while maintaining budget goals,… more
- ASM Global (Chicago, IL)
- … Guest Experience Ambassador DEPARTMENT: Sales and Event Services REPORTS TO: Guest Experience Manager FLSA STATUS: Part-Time/Non-Exempt Summary Our Guest ... Chicago Fire FC, concerts, and other responsibilities that will enhance the guest experience Essential Duties and Responsibilities + Greet guests upon arrival and… more
- Live Nation (Chicago, IL)
- Job Summary: Position Title: Premium Seating Guest Services Important Note: This position is part-time/seasonal, with hours beginning in May of 2024 and working ... please read on! THE JOB As a Premium Seating Guest Services crew member, you help ensure safety and...the venue. WHAT YOU'LL DO * Deliver exemplary customer service to help maintain customer loyalty. * Greet guests… more
- Golden Corral (Merrillville, IN)
- …speed, and cleanliness. Brings equipment and facility problems to the attention of the Manager . Guest Service : Knows and follows position responsibilities as ... of this position. Cleanliness: Provides clean, sparkling silverware and dishes to the guest . Cleans the inside of the restaurant to provide a pleasant, safe… more