- RKON (Chicago, IL)
- …be part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... will a strong desire to pursue a career in IT . Our Help Desk professionals...documentation to provide consistent solutions + Assists level 2 systems and network security teams with tasks as server… more
- Sargent Electric (East Chicago, IN)
- …companies in the area, providing comprehensive services to our clients. We are looking for an IT System Help Desk Analyst (Hybrid) in our East Chicago, ... primary responsibilities of the position are to perform under minimal supervision IT related functions and assist the Information Technology Manager with initiative… more
- Abbott (Abbott Park, IL)
- …analysts and end users. Items are received via multiple channels, including IT Help Desk , Zendesk case management system , email, or Instant Messaging. ... Integrations and resolve related customer issues with Corporate HR systems and processes. You're a great match if you...health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com… more
- Robert Half Technology (Itasca, IL)
- Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical ... CST) * Utilize skills in Citrix Technologies, Database, EO/IR systems , Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration...have at least 5 years of experience in a Help Desk Analyst role or similar technical… more
- KPMG (Chicago, IL)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 32 **Function:** Business ... seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team...and standards; maintain and update all documentation pertaining to system operations and trainings + Act as the primary… more
- Parker Hannifin Corporation (Des Plaines, IL)
- …management area. * This position has two main areas of responsibility: User Support / Help Desk & Project Implementation * Within the User Support / Help ... applicant should expect to be involved with complex business system , manufacturing system , and IT ...appropriate information technology solutions and recommends modifications of basic IT systems to improve and simplify business… more
- Xylem (Morton Grove, IL)
- …products and services. Answer questions regarding system procedures, online transactions, systems status. Collaborate with other teams within IT to restore ... + Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems , including networks, servers, computers, operating systems ,… more
- Aldridge (Libertyville, IL)
- IT Support Specialist What we are looking for: Aldridge Electric is seeking a Support Specialist to ensure proper computer operation so that end users can accomplish ... This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary… more
- Proven IT (Tinley Park, IL)
- …and communicates effectively with all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + Help on ... uses advanced level logic and knowledge to solve complex system and network problems + Willing to gain certification...network problems + Willing to gain certification on Proven IT products; software and hardware systems +… more
- Camping World (Lincolnshire, IL)
- This Senior IT Support Engineer will be responsible for answering, evaluating, and prioritizing incoming phone, email and in-person requests for technical support. ... a Senior Engineer on our team, you will also help guide, mentor, and assist your junior level coworkers...+ Maintain accurate records of requests in our Service Desk application: ServiceDeskPlus + Manage network users through Active… more
- ARCO (Chicago, IL)
- …YOU** Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies ... mobile devices + Hardware support (Windows 10, HP, Lenovo, Microsoft, A/V systems , and iOS and Android mobile devices, printers, copiers) including essential… more
- Abbott (Abbott Park, IL)
- …responsibilities of delivering; data center services, network services, service desk , service management, end-user experience, identity management, collaboration and ... and support for key areas including; Collaboration Tools and Services, Service Desk , ITSM and Service Management, End User Support, Endpoint Management, Mobility,… more
- Crawford & Company (Lake Zurich, IL)
- …the claim system process impacts + Provides additional user level expertise to ICT Help Desk Support for claim system issues + Oversees ISOVerisk Vendor ... as subject matter experts for the analysis and evaluation of claim systems , software, equipment and programs and provides recommendations for implementation. +… more
- Cornerstone onDemand (Chicago, IL)
- …customer contracts with multiple performance obligations + Interest in understanding how IT systems and workflows are designed Equal Employment Opportunity has ... will partner with other finance teams, sales, and deal desk as necessary to support on revenue transactions and...on deals that require finance approvals. + Identify and help implement process improvements to streamline and scale our… more
- The Chicago Lighthouse (Chicago, IL)
- …Phone and time & attendance reports; + Maintain inventory database; + Log all help desk interactions; + Assist with Shortel logons and Configure VOIP Shortel ... and maintain training room hardware/software; + Maintain and utilize IT Ticket System ; + Respond to trouble...assistance; + Reconnecting telephony lines for Shortel and non-Shortel systems ; + Receive and respond to incoming calls, pages,… more
- HNTB (Chicago, IL)
- …service desk calls, email requests, and in personal requests into the IT Service Management System . Responsible for updating service ticket information. + ... and services. Offers advice and subject matter expertise to help peers solve more complex issues. + Supports local...by physically moving and setting up the equipment. Follows IT standard practices and procedures for moves and workstation… more
- TEKsystems (Chicago, IL)
- …and patches to ensure optimal performance Conduct regular preventative maintenance on customers' IT systems to minimize downtime Train end users on the proper ... services to our customers Install, configure, and maintain hardware, software, and network systems Collaborate with the service desk and other team members to… more
- Invenergy (Chicago, IL)
- …of incidents/support cases escalated either by providing standard resolutions and/or knowledge to the IT Service Desk . + Ensure adherence to proper QA, UAT and ... for the integration program. + Direct a team of system analysts and third-party vendor(s) responsible for the ongoing...to ensure that they are up to date, supports IT and is useful to the organization. + Improve… more
- Robert Half Technology (Oak Brook, IL)
- …to the next level of support personnel. + Participate in maintaining and improving help desk procedures and standards. + Track, route, and redirect problems to ... systems , respond to email messages for customers seeking help , and run diagnostic programs to resolve problems. +...Proficiency in Windows 10. + Strong technical understanding of IT hardware. + Experience with a ticketing system… more
- Publicis Groupe (Chicago, IL)
- …excellence in execution today and continuous improvement for tomorrow. + Technology User Help Desk + Software Licensing, Training + Administration + Font ... are obsessed with delivering engaging, platform-first, globally consistent content at scale to help our clients win big and win every day. **Job Description** The… more